Veterinary Receptionist

Shoreline Veterinary Hospital is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital our CSRs greet visitors with warmth and compassion fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role you will schedule and manage the flow of appointments provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients process financial transactions answer inquiries and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing detail-oriented excellent at multi-tasking and committed to contributing to a team-focused environment.

This is a full-time position with availability needed Tuesday Wednesday and Friday 8:30am-6pm and every other Saturday from 9am-1pm.

Full-time benefits and compensation**:

• Compensation: $18-19 per hour for each hour worked*
• Health package: Medical dental and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Minimum qualifications and skill set:

• 1 years of experience in a customer service reception or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
  • Excellent communication
  • Managing multiple phone lines
  • Scheduling client appointments

About us:

At Shoreline Veterinary Hospital we are committed to providing quality veterinary care to the Greater-Seattle Area with our full-service medical facility our friendly and respectful staff and our caring and dedicated doctors. We are a dynamic three-doctor small animal hospital that does routine soft-tissue surgery dentals and preventative care while also seeing urgent cases as needed. Our goal is to support our patients and clients through a personalized approach to each treatment plan.

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This is a good-faith estimate based on the roles requirements at the time of posting. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. The Company offers a comprehensive benefits package that may include medical dental and vision benefits vacation sick leave 401(k) and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law Company provides eligible employees with paid sick leave health emergency leave and other legally mandated benefits programs all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Pay Range

$18 - $19 USD

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion creed sex sexual orientation gender identity or expression national origin ancestry age physical or mental disability medical condition genetic information marital status pregnancy childbirth or related conditions veteran or military status or any other characteristic protected by applicable federal state or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability please contact Hiring decisions will be based on merit qualifications and the legitimate needs of the business.

Required Experience:

Junior IC