IOC Clerk

Ioc Clerk

Supervisor: Inventory Control Manager

Status: Hourly/Non-Exempt

Pay Range: $20.00 - $23.00 Hourly

The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors.

Los Angeles Regional Food Bank

The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees.

Essential Functions

The IOC Clerk is responsible for performing general duties relating to quality assurance, verifying the integrity of products, verifying code dates on products received, determining the nutritional content of items received, and making sure agency orders are printed out and invoiced in a timely manner. This position will assist our agencies with any questions about their orders and ensure proper product allocation to specific warehouses, programs, and distributions (on and off-site).

What You'll Do

Inventory and Order Management: Serve as a customer service liaison with all registered agencies for placement of orders. Enter orders received (data entry) and/or prepare invoices based on agency orders using Navision. Handle all duties relative to customer service by handling phone calls, providing agency or general Food Bank information with regard to products available, delivery or pick-up date scheduling, and providing service to agency representatives at the IOC desk/window. Handle special program (CSFP, CACFP, MFM, etc.) invoicing and related reporting. Maintains current stock information of all commodities within WMS (Navision). Establishes and maintains master files for products. Assists IC Supervisor with physical inventory preparation and counts. Verify product is being entered into the Warehouse Management System correctly. Verify receiving documents are correct and accounted for. Ensure that Receiving Processes and Procedures are being followed.

Quality Control: Verify that the product is wholesome/nutritional for consumption. Verify code dates are within Food Bank guidelines. Ensure the product is received and put away within an expected amount of time. Assists IC Supervisor with training and cross-training efforts.

Qualifications

• High school graduate or vocational college courses desired
• Previous quality control experience in a warehouse or distribution environment or equivalent training.
• 2 3 years experience in a general office environment with at least 1 year experience as an Inventory Control Clerk in a warehouse/distribution setting.
• Very good data entry, communication, and customer service skills.
• Good knowledge of Microsoft Office Suite; some experience with ERP systems helpful.
• Familiarity with general office equipment.
• Ability to work well with people of diverse backgrounds.
• Detail-oriented with a good aptitude for math
• Ability to speak and write Spanish is a plus.
• Communicates accurately, honestly, supportively and in a timely manner with external stakeholders and department and interdepartmental team members. Demonstrates strong planning, organizing, time management, and interpersonal skills.
• Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability.

Benefits

We offer a comprehensive benefits package:

• Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds
• Dental: Employee HMO coverage available at no cost
• Vision: Comprehensive vision insurance with generous allowances for examinations and material costs
• Flexible Spending Accounts
• Employer-paid Life Insurance and Long-Term Disability
• Optional Long-Term Care Insurance
• 403(b) retirement savings plan with employer match
• Employee Assistance Program (EAP) with expanded Mental Health
• Employee recognition programs
• Growth & career development support for professional certifications and additional training resources
• Vacation: Two weeks annually for the first three years
• Holiday: Nine paid holidays; eligible upon date of hire
• Sick Leave Time available

As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check.

In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties.

The Los Angeles Regional Food Bank is proud to be an "Equal Opportunity Employer." Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.