Future Opening: Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative – Service & Sales GrowthAre you a customer-first professional who also enjoys winning business and achieving results? The Johnson Agency is growing and seeking a Customer Relations Representative who excels in problem-solving, builds trust quickly, and thrives in a role that blends service with sales opportunity. You'll be the go-to contact for our existing customers—supporting their needs while also helping them discover additional coverage options that better protect what matters most.Licensing: Property & Casualty and Life & Health required—or willingness to obtain them with full agency support.What You'll DoDeliver Exceptional Support Handle inquiries, process changes, and provide a seamless and professional customer experience.Retain & Expand Accounts Conduct coverage reviews and guide customers through policy updates and renewal needs.Recommend Smart Solutions Identify opportunities for added protection and confidently present product options that drive growth.Stay Efficient & Organized Maintain accurate records, follow through consistently, and manage tasks with strong attention to detail.Be a Team Player Collaborate with the agency to ensure goals are met and client satisfaction remains a top priority.What You BringExcellent communication and relationship-building abilitiesA proactive, sales-minded approach to uncovering customer needsCustomer service or client-facing experience preferredAbility to stay composed and solutions-focused in a fast-paced environmentRequired insurance licensing (or willingness to get licensed with support)Why You'll Love Working HereCompetitive base pay plus performance bonusesClear path for professional growth within a successful agencySupportive, high-energy team environmentOpportunity to make a meaningful impact every single dayIf you're ready to support customers at a high level while growing your career through sales success, we want to hear from you.Compensation: $50,000.00 - $70,000.00 per year