Digital Product Manager, Vice President - Deposits 2.0

Job Description

Unleash your expertise in product development by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

The Deposits 2.0 team is dedicated to developing innovative solutions aimed at modernizing our core deposits products and platform. As a Product Manager in Deposits 2.0, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
 

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Creates product and feature onboarding flows and customer guidance (checklists, tours, progressive disclosure) in partnership with Design and Engineering.
• Defines the activation strategy, activation criteria, and leading indicators for each customer segment; set clear OKRs for activation and early retention.
• Owns the activation funnel end‑to‑end; analyze friction points via pathing, funnel, and cohort analysis; prioritizes fixes that reduce time to first value.
• Create services that allow for rapid experimentation (A/B and multivariate) across onboarding, messaging, and feature discovery with statistical rigor and data ethics guardrails.
• Improve feature discoverability and adoption through smart nudges, in‑app guidance, and customer education content.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Hands‑on familiarity with product analytics, experimentation, and lifecycle messaging platforms; ability to define event schemas and measurement plans. 
• Cross‑functional leadership across Product, Design, Engineering, Data/Analytics, Product Marketing in a matrixed environment.

Preferred qualifications, capabilities, and skills

• Demonstrated track record improving activation and early retention at scale, with quantified outcomes (e.g., increased activation rate, reduced time to first value).
• Strong analytical skills: funnel/cohort analysis, retention curves, experiment design and power calculations; proficiency with SQL and product analytics concepts.
• Experience designing and shipping in‑product onboarding and guidance (checklists, tours, progressive disclosure) in partnership with Design and Engineering.
• Demonstrated prior experience working in a highly matrixed, complex organization

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.