Healthcare Security Account Manager - GSOC

Hiring for a Healthcare GSOC Account Manager Join the world’s leading global security company! Salary is $95,000 per year Location: Anaheim, California Excellent benefits and career growth opportunities Allied Universal® is hiring an Account Manager with GSOC and security healthcare expertise. As a Healthcare GSOC Account Manager , you are the driving force behind daily security operations, ensuring the safety and well‑being of the people and places you protect. You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This role serves as the primary liaison between the organization, clients, and internal stakeholders for all GSOC‑related security monitoring, intelligence, and incident response operations. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Why Join Allied Universal? Career Growth: Opportunities to advance within a global leader in security services Impactful Work: Play a vital role in protecting people, property, and businesses Supportive Team: Work with caring professionals dedicated to safety and excellence

RESPONSIBILITIES

Manage scheduling: Leverage AI‑powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high‑quality service that protects people and property Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies) Operational oversight for the Global Security Operations Center (GSOC) program: Partner with client leadership on overall program management

QUALIFICATIONS (MUST HAVE)

High school diploma or equivalent Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast‑paced environment Experience in leading, developing, and retaining a dynamic team while building positive client relationships Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner Proficiency in web‑based applications and computer systems, including Microsoft Office Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence Financial acumen; able to manage staffing levels while minimizing non‑billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.) Demonstrated proficiency in alarm monitoring, access control, video management, and crisis communication technology Ability to work in a fast‑paced organization; coordinate and manage multiple tasks with limited supervision Ability to make decisions, multi‑task, and operate within high‑stress situations, often under time constraints Working knowledge of current global events and the global sociopolitical landscape

SPECIFIC EXPERIENCE REQUIRED

Minimum of five (5) years of experience in corporate security management or a similar role Minimum of three (3) years of experience of Global Security Operations Center (GSOC) experience with a focus on intelligence assessments, brand protection, and travel security Experience working with Everbridge Suite, Dataminr, NC4, or other similar AI‑based platforms for risk management

PREFERRED QUALIFICATIONS (NICE TO HAVE)

College degree in Business Administration or a law enforcement‑related field Law enforcement, military, and/or contract or proprietary security services, or facility management experience American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification Previous payroll, billing, or scheduling experience Aptitude with security systems: CCTV, access control, and badge administration Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS

Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company’s 401(k) plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #J-18808-Ljbffr Allied Universal