IT Manager

Berkshire Sterile Manufacturing

Position Summary

The IT Manager will manage IT staff and the BSM help desk by providing technical advice and oversight for network applications for both new and existing systems at BSM.

Duties and Responsibilities

Resident SME for information technology and solutions
Manage help desk through support ticket generation, tracking and resolution
Coordinating activities with technology vendors and supporting technology contractors to design, setup or troubleshoot systems
Maintain organized records of company technology related documents, software licenses and computerized equipment
Continuously strive to improve the company computerized systems with a focus on quality, timeliness and cost-awareness
Administrative ad hoc review of reports and management of records
Adopt corporate policies and standard operating procedures (SOPs) and develop plant specific SOPs for all IT activities
Act as system administrator for plant systems
Create and perform training with employees on IT related topics (account security, application troubleshooting, new user training, etc.)
Manage quality change controls, CAPAs, deviations, events related to IT
Other duties as assigned

Regulatory Responsibilities

Monitor and control security of company computerized systems, assess 21 CFR Part 11 compliance and respond with necessary corrective actions
Ensure BSM IT/IS systems are operating efficiently and in compliance with FDA regulations and BSM approved procedures

Supervisory Responsibilities

Oversee day to day activities and training of the IT group
Provide leadership to maintain and improve BSM technology
Provide guidance and mentorship to IT technicians

Experience

Four (4) years related technology experience or combination of education and work experience
One (1) year experience in cGMP and/or FDA regulated industry
IT related certifications preferred

Education

Bachelor's degree or equivalent education and experience

Knowledge, Skills & Abilities

Proficient in MS Office applications (including Word, Excel, Powerpoint and Outlook), Windows OS, basic networking devices
Familiarity with Active Directory, Azure, MS Exchange, MS Teams is required
Knowledge of RJ45 wiring required
Good customer service skills
Familiarity with databases and SQL software is preferred
Well-organized
Proficient at troubleshooting
Attention to detail while executing multiple tasks, maintaining accurate records and files
Ability to manage timelines to meet assigned goals
Maintain control and confidentiality of documents and information
Demonstrated effective management of small teams
Ability to communicate in a professional manner and work in a fast-paced environment

Physical Requirements

Use of standard office equipment with or without reasonable accommodation(s)
Ability to remain stationary for prolonged periods of time
Walk between work areas
Lift up to 10lbs. frequently and up to 50 lbs. occasionally
Perform low voltage wiring and wire running in confined areas

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the IT Manager in Lee, MA vacancy

Assistant Project Manager
...We're looking for an Assistant PM to support the overall management and coordination of projects located in and around Western MA. As an APM you will work closely with a Project Manager to manage trade coordination with our on‑site team, scheduling, logistics, budget...
Suggested
Contract work
For subcontractor
Allegrone
Lenox, MA
4 days ago
Head of Project Management
...Hourly Pay Range: 48.0200 through 72.0400 Full Time, Shift 1, 8am-5pm, variable Monday - Friday Posted 07/01/2026 The Project Manager supports key organizational initiatives through project management, grant writing, implementation, administration, and performance oversight...
Suggested
Hourly pay
Full time
Monday to Friday
Shift work
Berkshire Health Systems
Pittsfield, MA
2 days ago
Advanced Configuration Management Software Build Manager
$112.92k - $125.28k
...facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As a Configuration Management Software Build Manager, you'll define and utilize software configuration management tools to support configuration identification...
Suggested
Flexible hours
General Dynamics Mission Systems
Pittsfield, MA
2 days ago
Commercial Drywall Project Manager
...Job Title: Commercial Drywall Project Manager Location: Springfield, MA Employment Type: Full-Time About the Opportunity: On behalf of a well-established commercial drywall contractor based in Springfield, MA , we are seeking an experienced and driven...
Suggested
Permanent employment
Full time
For contractors
For subcontractor
Local area
Solid Rock Recruiting LLC
Pittsfield, MA
1 day ago
Tech Lead
...with extensive experience in ASP.Net MVC and Web API development. The ideal candidate will have a strong background in database management using Oracle and SQL Server. This role requires a proactive individual who can work collaboratively within a team to deliver high...
Suggested
Yantran LLC
Richmond, MA
3 days ago
Tech Lead
Tech Lead Contract Skill: Corporate Banking Foundation Location: MA, WA Experience: Min 8 to 10 years Visa status: U.S. 10+ years of hands on experience with team lead capacity on UI Development on ReactJS, Node.js, Material UI, JavaScript, JQuery, HTML5, CSS3 along...
Contract work
Keylent Inc
Becket, MA
3 days ago
Director, Project Development
$170k - $250k
...the world's first set of Fusion Power Plants to the grid by the early 2030s. The Director, Project Development is responsible for managing all aspects of the project schedule which include securing all permits and approvals required to begin construction on schedule and...
Full time
Contract work
For contractors
Local area
Flexible hours
Night shift
Weekend work
Commonwealth Fusion Systems
Richmond, MA
1 day ago
Director of Quality Systems
...Quality Systems Director The Quality Systems Director is responsible for developing, implementing, and maintaining a robust Quality Management System (QMS) to ensure compliance with cGMP regulations (21 CFR Parts 210 & 211), FDA aseptic processing guidelines, and EU GMP...
Sharps - Berkshire Sterile Manufacturing
Lee, MA
16 days ago
Shift Manager full time
...Our team is hiring motivated Shift Managers. Start moving forward safely today—our restaurants have over 50 procedures in place to ensure the safety and wellbeing of Crew Members, customers, and the community. Start building your future today: build your skills through...
Full time
Start working today
Flexible hours
Shift work
McDonald's
Lee, MA
1 day ago
Shift Manager full time
...week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service and Cleanliness to customers. Shift Managers also play an important role in...
Full time
Start working today
Local area
Flexible hours
Shift work
McDonald's
Lee, MA
5 days ago
General Manager
$1,000 per month
...Our team is hiring a go-getter General Manager! Start moving forward safely today - McDonald's corporate-owned and franchise restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community. Start building...
Start working today
Local area
Flexible hours
Shift work
McDonald's
Lee, MA
5 days ago
Retail Team Lead
...the store running to standard. During certain shifts, you’ll also open or close the store and oversee operations in the absence of a manager. Key Responsibilities Deliver a high level of customer service and drive sales on the floor Maintain store standards — clean,...
Hourly pay
Full time
Shift work
Weekend work
Afternoon shift
Family Footwear Center
Lenox, MA
1 day ago
Shift Supervisor
$16 - $23 per hour
...person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent...
Hourly pay
Full time
Part time
Seasonal work
Local area
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Early shift
CVS Health
Lenox, MA
4 days ago
Head of Project Management (Remote)
$107.5k - $204.5k
...supports the Strike Initiatives SSBU of Air & Space Defense Systems (ASDS). The individual in this position will be responsible for the management of engineering and manufacturing material and labor efforts for a cross-functional team. The ideal candidate will serve as a...
Full time
Contract work
Temporary work
Work experience placement
Work at office
Remote work
Worldwide
Relocation
Relocation package
Flexible hours
RTX
Pittsfield, MA
4 days ago
SW Engineer / Scrum Master / Project Lead
$95.38k - $105.82k
Responsibilities for this Position SW Engineer / Scrum Master / Project Lead ID: 2026-73401 US-MA-Pittsfield Required Clearance: Secret, obtainable within reasonable time based on requirements Posted Date: 7/6/2026 Category: Engineering-Software ...
Full time
Second job
Flexible hours
GD Mission Systems
Pittsfield, MA
8 days ago
Shift Leader
DESCRIPTION As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. The Shift Leader will be responsible for coaching...
Shift work
Dunkin
Lee, MA
5 days ago
Youth Development Specialist - Relocation to Hershey, PA Required
$46.92k
...development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to...
Full time
Work from home
Relocation
Relocation package
Flexible hours
Weekday work
Confidential
Pittsfield, MA
1 day ago
Assistant Front Desk Manager
...is important to Miraval’s purpose. Assistant Guest Experience Manager (Assistant Front Office Manager) position will have oversight of... ...opens doors to exciting challenges in thewellness industry. It's a place where career opportunities are as unlimited as your imagination...
Temporary work
Flexible hours
Miraval Berkshires Resort and Spa
Lenox, MA
1 day ago
Food & Beverage Operations Manager
$62k - $65.5k
...Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings. The Food & Beverage Operations Manager is responsible for leading front‑of‑house dining and event operations to ensure exceptional guest experiences, strong financial...
Night shift
Canyon Ranch Operating, LLC
Lenox, MA
1 day ago
Facilities Maintenance Manager
...Job Description Job Description Position Summary The Facilities Maintenance Manager is responsible for the repairs and maintenance of the facility and achieving departmental objectives. This individual schedules and tracks preventative and break down maintenance...
For contractors
Work at office
SHARP STERILE MANUFACTURING LLC
Lee, MA
21 days ago
Privacy Manager
...Time , Shift 1 , 40 , 8am -4:30pm (40) Week 1: 8am-4:30pm Monday - Friday Posted 06/09/2026 Definition/Primary Functions The Privacy Manager oversees the development, implementation, auditing, monitoring, education, and the maintenance of and adherence to privacy policies...
Hourly pay
Full time
Monday to Friday
Shift work
Berkshire Health Systems
Pittsfield, MA
1 day ago
Dietary Manager
...Dietary Manager The Dietary Manager provides administrative and operational leadership to ensure the safe, efficient, and effective daily operations of dietary services at Berkshire Medical Center. This role oversees workflow and supervises all nutrition-related programs...
Berkshire Health Systems
Pittsfield, MA
4 days ago
Bench Co-Manager- Pittsfield
...Ensures the total store is providing excellent customer service, product availability, and appropriate store conditions. Assists Store Manager with the day-to-day operation of the entire store, to include Merchandising, Human Resources, and budgeting. Direct responsibility...
Full time
Part time
Local area
Shift work
Northeast Grocery
Pittsfield, MA
1 day ago
Manager In Training (Part Time)
$13.25 per hour
...Location: Stockbridge, Georgia (Hudson Bridge Crossing) – Hibbett Retail, Inc. Job Title: Manager in Training | Department: Operations | FLSA Status: Non-Exempt | Reports To: Store Manager Hourly: $13.25 The Manager in Training is responsible for assisting the Store Manager...
Hourly pay
Part time
R301US Hibbett Retail, Inc.
Stockbridge, MA
3 days ago
Agency Manager
...functions of a dynamic insurance agency. This role is responsible for overseeing agency performance, developing business opportunities, managing a high‑performing team, and ensuring exceptional client relationships across personal and commercial insurance lines. The ideal...
Flexible hours
The Atlantic District
Pittsfield, MA
2 days ago
Automotive Assistant & Service Managers
...Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We’re looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one of our state-...
Weekly pay
Full time
Immediate start
Mavis Tire
Lee, MA
1 day ago
Senior Project Manager
$112.92k - $122.19k
...Responsibilities for this Position Senior Project Manager ID: 2026-72892 US-MA-Pittsfield US-AL-Mobile Required Clearance: Secret Posted Date: 6/9/2026 Category: Program/Project Management Employment Type: Full Time Hiring Company: General Dynamics...
Full time
Contract work
For subcontractor
Immediate start
Flexible hours
GD Mission Systems
Pittsfield, MA
a month ago
Project Manager
$100k - $140k
...schedule intermediate phases to ensure deadlines will be met Ensure subcontracts and change orders are reviewed and accurate Manages job-related financial reporting, interprets and analyzes reports to ensure adherence to project budget. Evaluates progress, prepares...
Temporary work
Apprenticeship
For subcontractor
Rifenburg
Pittsfield, MA
26 days ago
Retail Sales Lead & Team Coach
...Outlets location. In this role, you will support excellent customer experiences and guide associates, while also stepping in as a manager when necessary. Your expertise in retail and management will be key to driving a customer-focused team environment. The position offers...
LOFT Outlet
Lee, MA
3 days ago
Managing Head of Retail Sales
$26 - $34 per hour
...opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Sales Manager (SM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that...
Full time
Part time
Work experience placement
Work at office
Local area
Flexible hours
Shift work
Afternoon shift
Ulta Beauty
Pittsfield, MA
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Manager. Be the first to apply!