Sales Development Representative

About Fibernow

For over 20 years, Fibernow has delivered high-performance fiber internet, cloud-based TV, smart WiFi, and managed IT services to residential communities and businesses across Florida. Backed by DigitalBridge, a global alternative asset manager with over $108B invested in digital infrastructure, Fibernow combines deep fiber expertise with institutional scale to accelerate network expansion. As we enter our next phase of growth, Fibernow is rapidly expanding into new communities and territories while enhancing the customer experience across every touchpoint. Our focus is simple: deliver fast, reliable connectivity and build long-term partnerships with the communities and businesses we serve.

Why Join Fibernow

This is a pivotal moment to join our team. Fibernow is scaling with intention, investing in brand, technology, and talent, and infrastructure to support rapid expansion.

If you thrive in a fast-paced environment and are excited by the opportunity to help shape the future of a growing fiber provider, Fibernow offers a unique chance to grow alongside the business and make a meaningful impact.

Job Summary:

The Sales Development Representative (SDR) will be responsible for obtaining qualified leads and securing meetings within multi-dwelling (MDU) and single-family home (SFH) communities. This position is also responsible for maintaining CRM with up to date and staying informed of competitive information within the market. The primary focus of this position will be to provide relevant information, contacts, and outreach to the Sales team. This position is critical to the success of the sales team and requires self-motivation, attention to detail, and the ability to build relationships and rapport over the phone, email and in person (20% travel required).

Duties/Responsibilities:

• Discover opportunity through research using a variety of sources relating to existing and future residential developments, condominiums, and apartments.
• Contact and engage with decision-makers to set meetings for the Sales team.
• Follow up with inbound leads to qualify and retrieve pertinent information relevant to Sales.
• Maintain up-to-date records in the CRM regularly to position Sales and Marketing efforts.
• Provide competitive data to identify new opportunities.
• Identify market trends and developments.
• Stay up-to-date on all knowledge of Fibernow's product offerings through attendance of internal meetings and product demonstrations.
• Attend events and Trade Shows to raise brand awareness and obtain quality leads.
• Build a symbiotic relationship with the Sales and Marketing team to ensure successful growth in the residential market.
• Achieve monthly and quarterly goals for lead generation and appointment setting.
• Maintain required records and report of all sales and service activities Create and maintain a prospect funnel including MDU and SFH communities contract expiration date.
• Collaborate with other departments (engineering, customers ops, construction, etc.) to ensure new opportunities and sold solutions stay on schedule with Service Delivery.
• Performs other duties as assigned.

Required Skills/Abilities:

• Previous experience in sales outreach, in either the telecommunications or residential market is required.

Job Description

• Sales experience and/or current contacts within the local property management/real estate/developer marketplace are a plus.
• Must be energetic, self-motivated, hungry to succeed, and able to work independently within company guidelines.
• Must be flexible, proactive, and able to present to clients in a professional and effective manner.
• Regular, consistent, and punctual attendance is essential to the role, and one must be able to work nights and weekends or flexible schedules based on business needs.

Education and Experience:

• Bachelor’s Degree is highly preferred.
• Three years experience in a professional Sales role with a focus on outbound sales.