Floor Attendant

Job Description

Job Description

Floor Attendant - Wellness Center

Position: Floor Attendant
Location: Coral Gables, FL
Employment Type: Full-Time/Part-Time

Are you organized, detail-oriented, and passionate about delivering exceptional service? Join our dynamic team at [Med Spa Name] as a Floor Attendant! This role is vital to supporting daily operations and ensuring our clients enjoy a seamless and welcoming experience.

Key Responsibilities

• Client Engagement: Greet clients warmly upon arrival, assist with check-in and check-out processes, and address any questions or concerns to ensure a positive experience. Provide top-notch customer service, assist clients on the floor, and maintain an inviting, organized environment.
• Inventory Management: Monitor stock levels, restock supplies, and ensure the floor is fully equipped with necessary products.
• Facility Maintenance : Regularly inspect and clean common areas, treatment rooms, and waiting areas to maintain a pristine environment that reflects the spa's high standards.
• Laundry Duties: Wash, fold, and organize towels, linens, and other essential items to support daily operations.
• Service Maintenance: Help maintain and ensure the functionality of equipment and service areas, keeping them in line with our high-quality standards.
• Event Support: Support special events, promotions, or client appreciation days by preparing the space, coordinating materials, and providing additional on-the-floor assistance as needed.
• Support for Practitioners: Assist estheticians, medical staff, and therapists with setting up and breaking down rooms between appointments to maintain a smooth workflow.
• Mail Handling: Manage incoming and outgoing mail and packages efficiently.

Qualifications

• Strong organizational skills with keen attention to detail.
• Ability to multitask and prioritize responsibilities effectively.
• Exceptional communication and customer service skills.
• Proactive and self-motivated, with the ability to work both independently and collaboratively.
• Prior experience in a similar role is a plus but not requiredwillingness to learn is what matters most!

Why Join Us?

• Work in a supportive, professional, and modern environment.
• Opportunities for growth and development within the wellness industry.
• Be part of a team dedicated to enhancing health, beauty, and well-being.