Fan Relations Account Executive, Boston Bruins

Fan Relations Account Executive

The Boston Bruins are hiring a Fan Relations Account Executive to join our team at TD Garden in Boston, Massachusetts. As a Fan Relations Account Executive, you will be responsible for servicing and retaining a client base of Boston Bruins season ticket holders. You will drive revenue by selling season tickets, game plans, group ticket packages, Boston Garden Society products, and Legends Club memberships.

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Responsible for servicing and retaining a client base of Boston Bruins Season Ticket Holders
• Collaborate with the box office to resolve guest service issues and help with ticket upgrades
• Aid with the execution of events and benefits, interacting with guests on-site to optimize the guest experience
• Manage a client base of Boston Bruins Game Plan Holders, Group Buyers, and TD Garden Suite Renters
• Solicit referrals and make recommendations to generate new sales leads
• Handle and respond to communication received from ticket holders and fans

More about you

• Bachelor's degree or equivalent
• Minimum of 3 to 5 years of client retention and sales experience
• Knowledge of Ticketmaster Archtics, Ticketmaster Account Manager, and Salesforce
• Excellent communication and problem solving skills, detail oriented
• Able to work with internal guests on a professional level

Who we are

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.