Process Analyst
Rootshell Enterprise Technologies
Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Process Analyst for one of our client, Please share your resume with current location & full contact info
Role:Process Analyst
Location:Remote
Key Responsibilities
Customer Success Operations
- Support customer renewal, retention, and expansion initiatives across accounts.
- Track and manage renewal pipelines, churn risks, and customer lifecycle activities.
- Assist CSM teams in identifying upsell and cross-sell opportunities.
- Help standardize customer engagement and retention processes.
- Gather and document business requirements related to:
- Renewals
- Contract terminations
- Retention workflows
- Expansion opportunities
- Customer success processes
- Translate business needs into actionable workflows and system improvements.
- Create process documentation, BRDs, user stories, and operational requirements.
- Develop and optimize customer success playbooks and operational procedures.
- Improve customer onboarding, renewal, and escalation workflows.
- Identify process gaps and recommend scalable solutions.
- Support automation initiatives within CS operations.
- Collaborate with Customer Success, Sales, Product, Finance, and Operations teams.
- Coordinate cross-functional initiatives and track project deliverables.
- Prepare reports, dashboards, and status updates for leadership.
- Monitor customer health metrics, retention KPIs, and renewal trends.
- Analyze churn drivers and customer engagement data.
- Support reporting through Salesforce, Gainsight, or other CS tools.
View email address on click.appcast.io |
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Process Analyst in United States vacancy
$17.15 - $27.36 per hour
...us on LinkedIn , Instagram and YouTube . Job Description Opportunity at a Glance Join our team as a Military Processing Analyst where you will play a critical role in supporting student financial success, with a focus on military-affiliated students and...SuggestedFull timeWork at officeCovista
Lisle, IL4 days ago$80k - $140k
...Operations & Process Analyst Title of Role: Operations & Process Analyst Location: San Francisco, onsite Company Stage of Funding: Pre-Seed Technology, Information and Internet Office Type: Onsite Salary: $80K$140K Company Description We're representing...SuggestedWork at officeRecruiting from Scratch
San Francisco, CA4 days ago- ...Operations Process Analyst The Operations Process Analyst is a highly visible, senior individual contributor within the Operations Enablement team and plays a critical role in advancing Freeman's operational excellence, scalability, and continuous improvement efforts...SuggestedFull timeWork at officeLocal area2 days per week3 days per week
Freeman
Dallas, TX3 days ago - ...organized and technically capable operator to join their Operations team. This role combines strategy and AI-driven execution, focusing on process optimization through NEAR AI products. Candidates should have 3–5 years of experience in consulting or tech startups, with a strong...Suggested
Framework Ventures
New York, NY1 day ago - ...Business Process & Operations Analyst 1 The Department of Performance Excellence is seeking a Business Process & Operations Analyst 1 to work full-time on site in Coral Gables, FL. The Business Process & Operations Analyst 1 provides planning, project management...SuggestedFull timeWork at office
University of Miami
Miami, FL6 hours ago - ...One of SGA's major management consulting clients is seeking a Business Process/Governance Operations Analyst to support the development, implementation, and ongoing management of governance processes, policies, procedures, and operational documentation across a large enterprise...Work at office
SGA
Miramar, FL6 hours ago - ...Business Process Analyst J.P. Morgan Private Client is a line of business within Consumer & Community Banking, dedicated to helping affluent clients achieve their banking, lending, and investment goals. Operating in a highly dynamic environment shaped by evolving client...Shift work
Chase
Plano, TX3 days ago - ...Werkstudent Process Consultant / Business Analyst We are Mercedes-Benz Tech Innovation - but we don't build cars: We define the future with technology. As the largest tech company of Mercedes-Benz Group AG, around 2,500 employees in Ulm, the Stuttgart area, Berlin and...Part timeRemote workFlexible hours
Mercedes-Benz Tech Innovation
United States4 days ago $72 - $81 per hour
...Employment type: Contract w2/1099/C2C Complete Description: • The business system analyst is responsible for solving business problems, defining business architecture, process optimization, business rules, business cases, business requirements, organizational...Hourly payPermanent employmentContract workWork from homeFlexible hoursAHU Technologies, Inc.
Washington DC1 day ago$32.69 - $49.04 per hour
...technology solutions. Position Summary Functions as a liaison between IT and the line of businesses, collaborating with end users and process owners in system requirements, process design and support. Documents business requirements, process flows, provide user support,...Hourly payInternshipPG&E Corporation
Oakland, CA1 day ago- ...Business Process Consultant (Business Analyst) With Expertise In ServiceNow We are seeking an experienced Business Process Consultant (Business Analyst) with expertise in ServiceNow to analyze, design, and optimize business workflows. The ideal candidate will work...
Echo IT Solutions
Farmers Branch, TX11 hours ago $81.52k - $95.9k
...skills and discover what you excel at—all from Day One. Job Description RESPONSIBILITIES This Business Operations Process/Sales Analyst is responsible for conducting business process and systems analysis to identify opportunities to improve end‑to‑end data/workflows...Temporary workWork experience placementWork at officeLocal areaU.S. Bank
Minneapolis, MN5 days ago- Syms Strategic Group, LLC (SSG) is seeking a Senior Business Process Analyst for a fully remote position. The role involves leading requirements capture for software development projects, collaborating with various stakeholders, and ensuring effective Agile practices. Ideal...Remote work
Syms Strategic Group, LLC (SSG)
Melbourne, FL3 days ago $70.43k - $95.29k
...Thrivent is looking for an HR Operations Effectiveness Analyst to implement and support processes within the HR Operations team. The role requires strong communication, project management, and collaboration skills to meet HR goals and improve operational efficiencies....Full timeThrivent Financial
New York, NY4 days ago- ...Collect and review loan documents; Serve as primary contact for merchants and internal teams, inputting data and updates into the processing system; Maintain, organize, and update status to ensure the pipeline status is current. Required Education A Bachelor’s degree or...Full timeTemporary workWork at officeRemote workMonday to Friday
World Business Lenders
New York, NY1 day ago $92k - $211k
Lam Research is seeking a Business Operations Analyst 4 in Fremont, California, to lead process improvement initiatives and enhance business operations. The role requires a minimum of 8 years of experience along with expertise in Microsoft 365 applications and strong analytical...- Ab sofort - Arbeitsort: 94447 Plattling (DE) Diese Aufgaben erwarten Dich: Planung und Steuerung bereichsübergreifender Projekte (z.B. Effizienzsteigerung, Systemeinführungen, Reorganisation) Analyse von Business Cases und Erstellung von Entscheidungsvorlagen für die...Flexible hours
- ...services across billing, project coordination, and vendor management. Candidates should have extensive experience in data analytics and process mapping, with a minimum of 2 years in business operations. Strong Excel skills are necessary, along with a Bachelor's degree or...Remote job
- MFS International Australia Pty Ltd is looking for a Business Operations Senior Analyst in Boston. This full-time position involves supporting process improvement activities, reviewing data for trends, and providing insights to enhance efficiency. Candidates should have...Full timeWork at office
- The Ohio State University is seeking a Business Operations Analyst to provide departmental operations support within the Health System... ...This role focuses on project management, resource planning, and process improvement to enhance clinic workflows. The ideal candidate...
- The Senior Operations Process Analyst is a key, high-impact role within the Operations Enablement team, crucial for driving Freeman's operational excellence and continuous improvement initiatives. This position harnesses advanced operational knowledge and judgment to tackle...Work at office2 days per week3 days per week
- DRDA, LLC in Houston, Texas is seeking a Business Analyst to improve operations and systems within the firm. The candidate will analyze... ..., and strong proficiency in Microsoft Office. Familiarity with process improvement methodologies is preferred. This role offers a...Work at office
- The University of Miami seeks a full-time Business Process & Operations Analyst 1 in Coral Gables, FL. This role involves evaluating, improving business processes, and providing project management and data analytics support. Ideal candidates hold a Bachelor's degree and...Full timeWork at office
- Ab sofort - Arbeitsort: 94447 Plattling (DE) Diese Aufgaben erwarten Dich: Planung und Steuerung bereichsübergreifender Projekte (z.B. Effizienzsteigerung, Systemeinführungen, Reorganisation) Analyse von Business Cases und Erstellung von Entscheidungsvorlagen für die Gesch...Flexible hours
$65k - $82k
...while driving positive change and a more responsible future for retail within our communities. Job Description: The Operations Process Analyst role at Ocean State Job Lot (“OSJL” and “Company”) drives operational excellence by analyzing and improving retail store processes...Contract workWork at office3 days per week- A leading restoration company is seeking an Operations Analyst to optimize and support third-party tools used in National Account programs... ...and efficiency, and ensuring tool integration with business processes. Candidates should have a bachelor's degree or relevant...
- Cenergy is looking for a Business Operations Analyst in Chino, California. This role involves analyzing business operations, supporting process improvements, and collaborating with various departments. Key responsibilities include developing reports, assisting with budget...
- First Tek is seeking a Business Operations Analyst in California to analyze workflows, enhance business processes, and support operational initiatives. This role involves validating and analyzing operational and financial data, assisting in budgeting and cost management...
- A leading auto glass company is seeking a People Operations Analyst in Columbus, OH. The role focuses on improving employee lifecycle processes, delivering workforce insights, and reducing administrative burdens. Responsibilities include partnering with HR teams to streamline...
- Alura Workforce Solutions is hiring a Business Analyst III in Chino, California. This temporary position requires strong analytical capabilities... .... The role focuses on business and operational analysis, process improvement, and data reporting. The ideal candidate will have...Temporary work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Process Analyst. Be the first to apply!
Related searches
- process quality analyst United States
- senior process analyst United States
- senior business process analyst United States
- business process improvement analyst United States
- business process analyst United States
- process analyst United States
- finance process analyst
- process quality analyst
- rpa process analyst
- entry level business process analyst