Office Clerk (English + Korean/Chinese/Japanese a plus)

Office Clerk (Full-time)

Perform wide-range of general administrative duties to support on-going operational needs. Handle routine human resource administration, fleet management, and branch-wide safety and compliance programs.

Tasks:

• Verify accuracy of invoices.
• Compute, record data and other information, such as EOM report filing.
• Input orders for customers.
• Maintain positive customer relations.
• Assist sales representatives as needed.
• Support on-going sales activities as appropriate.
• Purchasing and inventory control
• Prepare credit memos as appropriate.
• Handle credit reference requests.
• Obtain and updates customer's application document such as sales and use tax.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information as appropriate.
• Answer telephones, door, and direct calls and take messages.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
• Maintain and update filing, mailing, and database systems.
• Open, sort and route incoming mail, answer routine correspondence, and prepare outgoing mail.
• Review files, records, and other documents to obtain information to respond to requests.
• Light maintenance duties.
• Provide back up support for other administrative functions (cross-training).

Work Context:

• Requires making decisions that impact the results of co-workers, clients and the company
• Requires written and oral communication in English
• Requires competition or awareness of competitive pressures
• Requires dealing with unpleasant, angry, or discourteous people
• Requires being exact or highly accurate
• Requires meeting strict deadlines
• Requires coordinating with others in accomplishing work activities
• Includes responsibility for work outcomes and results
• Requires working indoors in environmentally controlled conditions
• Requires repetitive movement, sitting, standing, bending, seeing, hearing, talking, manual dexterity and flexibility in fingers and hands
• Requires reaching with hands and arms
• Includes responsibility for the health and safety of others

Work Activities:

• Establish and maintain interpersonal relationships
• Attend staff meetings
• Use computers to enter, access or retrieve data
• Organizing, planning, and prioritizing work
• Documenting/Reporting information
• Monitor processes, materials, and surroundings
• Evaluate safety operations
• Examine documents and data for completeness, accuracy, or conformance to standards
• Maintain records, reports, or files
• Greet and attend to guests and visitors

Qualifications:

• Experience: 1 year
• Education: High School/G.E.D (College Preferred)
• Special Training: FDA, OSHA, etc.
• Additional Requirements: Prefer Bilingual (English w/ other language such as Korean, Chinese or Japanese)
• Authorized to work in the U.S. without visa sponsorship

Skills:

• Basic Skills (Active Learning/ Active Listening/ Critical Thinking/ Learning Strategies/ Monitoring)
• Social Skills (Coordination/ Instructing/ Persuasion/ Service Orientation/ Social Perceptiveness)
• Resource Management Skills (Management of Personnel Resources/ Time Management)
• Desktop Computer Skills (Spreadsheets- Microsoft Excel/ Internet/ Navigation/ Word Processing/ Databases)
• Specific Tools & Technology (MS Office (Word, Excel, PowerPoint/ EZLabor (ADP Timekeeping System))