Senior AI-Driven Customer Journey Analytics Lead
JPMorganChase
JPMorgan Chase is seeking an Analytics professional to turn customer journey data into clear insights that reduce friction and improve outcomes. You will partner with product, technology, and design to define success measures and drive data-informed decisions across digital and phone channels. Responsibilities include building narratives from analyses, designing experiments, and collaborating with cross-functional teams to prioritize initiatives that enhance customer experience and operational #J-18808-Ljbffr JPMorganChase
- Join our team as a Senior Quantitative Analytics Associate and embark on a journey where your skills are valued and your growth... ...Quantitative Analytics Associate in Customer Experience Analytics you will be... ...Job Responsibilities: Support & lead partnerships with key Area...CustomerSeniorRelocation package
- ...experiences for millions of customers. In this role, you... ...across digital journeys and phone... ...Create experiment and analytics plans to measure... ...related field An AI-first, outcome-oriented... ...insights to senior stakeholders Proficiency... ...US Chase is a leading financial services...CustomerSenior
$110.7k - $218.3k
...Our Deloitte Customer team empowers organizations... ..., advanced analytics, Generative AI and intelligent automation... ...for an AI-driven world, automating... ...quote-to-cash journeys and replacing manual... ...-To-Order and Lead-To-Cash processes... ...level employees to senior leaders, we...CustomerSeniorLocal areaVisa sponsorship- ...disruptive tech like AI, market... ...enterprise, shareholders, customers, and regulators.... ...Transformation journey.Recruiting for this... ...doAs a Finance Analytics & AI Senior Consultant, you’ll... ...§ Ability to lead projects or workstreams... ...-grade AI-driven solutions from conception...CustomerSeniorLocal areaVisa sponsorship
- ...trusted network for the AI‑powered world,... ...work on infrastructure customers rely on today and build... ...Role Join Lumen as a Senior Lead Network Architect and... ...automation using model-driven interfaces, open APIs,... ...detection, predictive analytics, capacity forecasting,...CustomerSeniorPermanent employmentFull time
- JPMorgan Chase is looking for a Data Science Senior Associate in Columbus, Ohio. Candidates... ...for marketing campaigns aimed at customer engagement and retention. The role involves... ...statistical methods, SQL, and a variety of analytical tools including SAS, Python, or R....CustomerSenior
- Chase is seeking an Agility Lead within Consumer & Commercial Banking Digital to... ...teams. You will leverage data analytics, dashboards, and AI-enabled tools to accelerate decision... ...emerging technology, impacting millions of customers. #J-18808-Ljbffr JPMorgan ChaseCustomer
- Express, Inc. is seeking a Senior Product Manager, Digital to architect the end-to-end customer journey across Express and Bonobos. You will synthesize web, mobile, and physical... ..., Data Science, and Marketing to leverage AI-powered personalization and drive measurable...CustomerSenior
- JPMorgan Chase & Co. seeks a Lead Technical Program Manager within the Consumer and Community... ..., driving CI/CD, automation, and data-driven decision-making to deliver innovative... ...strategies while collaborating with engineering customers to deliver high-quality service #J-18808...CustomerSenior
- ...strategy, guiding Fortune 500 clients through high-stakes decisions with executive presence and data-driven rigor. Collaborate across engineering, design, sales, and customer success to deliver roadmaps, improve multi-DC, LTL/TL workflows, and measure revenue growth,...CustomerSenior
- Upstart is seeking a Senior Customer Contact Specialist to support applicants through live chat,... ...in a fast-paced environment enhanced by AI tools. You will resolve complex questions... ...and Engineering to improve the customer journey. This hybrid role requires two in-office...CustomerSeniorWork at officeRemote work
- W3R Consulting is seeking a Senior Project Manager to lead IT Controls (TIPS) and AI Resiliency (Resiliency) workstreams under the ATOM Program. You will guide... ...monitoring progress, and ensuring deliverables meet customer needs across business lines and software...CustomerSenior
- Gap Inc. is seeking an analytics leader to advance data-driven decision-making across its Distribution Center and Contact Center network. The role translates... ...teams to improve performance and efficiency for our customers and brands. The candidate will deploy machine learning...CustomerSenior
$110.7k - $218.3k
...Our Deloitte Customer team empowers organizations... ..., advanced analytics, Generative AI, transformative technologies... ...requirements by leading and facilitating... ...throughout their journey, working on... ...to AI-driven work within delivery... ...level employees to senior leaders, we believe...CustomerSeniorLocal areaVisa sponsorship$100k - $158k
...an experienced Oracle Payroll Lead -Senior Consultant, you will have the... ...interfaces, ERP/finance, reporting/analytics), HDL, Reporting* Lead/manage... ...us on this transformative journey. Our Digital Foundry & Operations works with the Customer group to bring a flexible capability...CustomerSeniorFlexible hours$116.2k - $193.6k
McKesson is an impact-driven, Fortune 10 company that touches virtually... ...priorities.About the Role: The Senior Technical Product Manager, AI & Analytics will lead the product strategy, roadmap, and... ..., this role will translate customer needs, pharmacy workflows, modernization...CustomerSeniorFull timeH1bWork at officeRemote work2 days per week- Relativity is seeking a Lead Customer Success Manager to drive Premier Tier outcomes, coach the CSM team, and elevate AI adoption within the legal-tech space. This role owns high-value accounts, coordinates cross-functional teams, and shapes customer success program quality...CustomerSenior
$60 - $70 per hour
...brought in some AI Tech and to... ...Architect / Technical Lead to design,... ...solutions supporting customer engagement,... ...and modern API-driven integration... ...Support customer journey orchestration,... ...routing, reporting, analytics, and transcript... ..., vendors, and senior leadership....CustomerSeniorHourly payWork experience placement$172.5k - $313.7k
...SalesforceSalesforce is the #1 AI CRM, where... ...agents drive customer success... ...at the company leading workforce... ...years for the Senior Technical Architect... ...calibrated maturity journey — advising... ...both traditional analytics for people and... ...reusable, capability-driven (not tool-...CustomerSeniorFull timeRemote work- McKesson seeks a Senior Technical Product Manager for AI & Analytics to lead the Data & Insights Platform's strategy and roadmap across EnterpriseRx, CPS, APS, and Supplylogix. You will embed AI-enabled analytics into pharmacy workflows, collaborating with engineering,...SeniorRemote job
- ...’ transformation journey. Powered by more... ...the latest in Gen AI solutions, and tech... ....You Are:A Senior Forward Deployed Engineer leading the modernization of customer data and application... ...serverless, and event-driven architectures for... ...data management, analytics, AI/ML, and BI...CustomerSeniorWork experience placementLive inWork at officeLocal area
- Job Summary As a Senior AI/ML Portfolio Lead, you will play a critical role in enabling AI/ML use cases... ...closely with the Chief Data & Analytics Office (CDAO), AI4Tech programs, AITMC... ...strategic portfolio execution of AI-driven technology solutions. This position...SeniorWork at office
- Aetna is seeking a Senior Analytics Consultant to deliver enterprise analytics and strategic insights remotely from any state. You will collaborate with internal partners, develop robust reporting, and lead analytics initiatives to support KPI tracking and performance improvements...SeniorRemote job
$134.5k - $265.1k
...ecosystems, spanning customer data platforms, journey orchestration and... ...increasingly powered by AI and agentic... ...architectures, and leading implementation across... ...Optimizer, Customer Journey Analytics, Target; Salesforce... ...-level employees to senior leaders, we believe...CustomerLocal areaVisa sponsorship- Motorola Solutions is seeking a Senior Project Manager in the Offer Management team to drive... ...and KPIs using Google Sheets and AI tools, present to senior leaders, and navigate... ...Scrum certification, and a passion for data-driven decision making. #J-18808-Ljbffr Motorola...Senior
- ...Credit/Debit Card) to advance analytics and strategy across fraud... ...initiatives. You will lead complex analyses of card... ...patterns, develop data-driven countermeasures, and partner... ...to balance risk and customer experience. The role emphasizes senior technical mentorship, data...CustomerWork at office
$139.8k - $223.7k
Every career journey is personal. That's why we empower you with... ...... be here.Job SummaryThe Senior Manager, Global Audit - IT... ...leveraging data analytics /automation/AI for analysis.SkillsExecutive... ...choice and value to our shared customers. Additionally, we offer Bread...CustomerSeniorFull timeTemporary workWork at officeLocal areaImmediate startRemote workWork visaFlexible hours- We're seeking a Senior Analyst, Digital Analytics & Insights to help drive digital growth through data-driven insights, performance analysis, and strategic recommendations.Pay... ...2Responsibilities:Analyze digital sales, customer behavior, website traffic, and conversion...CustomerSeniorHourly payFreelance
- ...stablecoin-native banking platform, is hiring a Senior Product Designer to elevate our core... ...PMs, and engineers, and advocate for the customer in a multi-currency, cross-border... ...hands-on IC role in a globally distributed, AI-forward team. You’ll work autonomously on...CustomerSeniorRemote job
- Chase is seeking a Quant Analytics Senior Associate to unify data talent and optimize Conversational Insights and Coaching products. You will... ...causal inference, ML, and NLP techniques to enhance customer engagement and operational efficiency. #J-18808-Ljbffr JPMorganChaseCustomerSenior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior AI-Driven Customer Journey Analytics Lead. Be the first to apply!
- customer service team manager Columbus, OH
- customer service team lead Columbus, OH
- customer experience team leader Columbus, OH
- customer success team lead Columbus, OH
- customer success lead Columbus, OH
- customer experience lead Columbus, OH
- customer success coordinator Columbus, OH
- customer service coordinator Columbus, OH
- senior devops engineer remote Columbus, OH
- senior IT project manager Columbus, OH


