Logistics Planner
Amcor
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit I LinkedIn I Glassdoor I Facebook I YouTube
Job Description
As a member of the Logistics organization, the Logistics Planner is responsible for managing transportation planning, freight execution, carrier communications, freight payment audit, and freight claims management across assigned locations. This role supports both internal and external freight operations through effective use of TMS/JDE systems, transportation optimization, carrier collaboration, freight audit resolution, and continuous improvement initiatives. The position serves as a key liaison between logistics, customer service, procurement, shipping, sales support, and carrier partners to ensure proactive communication, operational efficiency, inventory optimization, and cost-effective transportation execution.
RESPONSIBILITIES
Transportation Planning & Execution
- Support transportation planning activities across assigned locations as required.
- Execute daily load planning activities for IM, LTL, and TL shipments.
- Responsible for routing and planning all freight movements.
- Optimize daily transportation plans through load consolidation and network efficiencies.
- Monitor shipment status and provide timely updates regarding priority issues, service disruptions, and customer requests.
- Respond to inquiries within assigned group email inboxes and communication channels.
- Navigate open orders, supply and demand requirements, and internal production needs to maintain accurate supply levels.
- Maintain a clear understanding of inventory levels including safety stock, replenishment needs, and requested demand for assigned items.
- Monitor and maintain effective inventory levels on assigned transfer items.
- Support transportation capacity planning and carrier coordination activities.
Carrier & Cross-Functional Coordination
- Serve as liaison between logistics, customer service, procurement, sales support, shipping, and carrier partners to drive strong operational processes and proactive communication.
- Assist in resolving carrier service failures, TICs, damage claims, and operational issues as required
- Collaborate with shipping leadership teams to identify root causes and corrective actions related to logistics and transportation opportunities.
- Support carrier development initiatives and carrier performance improvement efforts.
Freight Pay, Audit & Claims Management
- Review and resolve unmatched invoices, invoice exceptions, and accessorial requests as required by our audit procedures.
- Review carrier billing inquiries, contract disputes, and freight payment discrepancies as requested.
- Review deduction ledgers related to logistics issues and file TICs as necessary.
- Evaluate incoming freight claim requests and manage the full claims process through resolution.
- Collect and coordinate all documentation required to properly file freight claims according to industry standards.
- File and manage freight claims with carriers within assigned regions.
- Coordinate return of damaged product to assigned facilities when necessary.
- Act as liaison with TMS providers and carriers regarding financial inquiries and invoice resolution.
- undefined
Continuous Improvement & Analytics
- Identify operational and financial improvement opportunities that drive greater efficiencies and lower transportation costs.
- Execute projects that improve transportation efficiency, freight optimization, and cost savings.
- Review and implement process changes to maintain current and effective operating procedures.
- Establish and monitor KPIs that support continuous improvement related to operational and financial performance.
- Analyze transportation, freight payment, and service data to identify trends and improvement opportunities.
- Support freight market reporting and transportation analytics activities within assigned regions.
- Support onboarding and training activities for new hires and team members as required.
- Perform additional duties and special projects as assigned by leadership.
QUALIFICATIONS
- Bachelor’s degree or closely related equivalent experience required.
2–3 years of experience in transportation, logistics, freight audit/pay, or supply chain operations required. - Knowledge of LTL/TL pricing structures and transportation operations.
- Experience using Transportation Management Systems (TMS) required.
- Experience with BluJay/TMC systems preferred.
- Proficiency in gathering, analyzing, and interpreting operational and financial data.
- JDE, Cognos, and Tableau experience preferred.
- Strong proficiency in Microsoft Excel and related Office applications.
- Effective communication skills with both internal and external customers.
- Experience managing freight claims, invoice discrepancies, and carrier financial processes preferred.
COMPETENCIES
- Proven analytical and problem-solving skills.
- Strong understanding of the impact of logistics decisions on total business costs.
- Excellent attention to detail and organizational skills.
- Strong systems knowledge including ERP, TMS, BOM, and customer data systems.
- Advanced Microsoft Excel skills.
- Ability to analyze and manipulate complex technical and operational data to provide meaningful business insights.
- Strong communication and cross-functional collaboration skills.
- Ability to prioritize multiple tasks in a fast-paced logistics environment.
- Ability to lead and influence within a matrix organization.
Our Expectations
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
- Our people are engaged and developing as part of a high-performing Amcor team
- Our customers grow and prosper from Amcor’s quality, service, and innovation
- Our investors benefit from Amcor’s consistent growth and superior returns
- The environment is better off because of Amcor’s leadership and products
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster . If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call View phone number on click.appcast.io and let us know the nature of your request and your contact information.
E-Verify
We verify the identity and employment authorization of individuals hired for employment in the United States.
Benefits
When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:
Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)
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