SR ACCOUNT MANAGER

Senior Account Manager

Leanin' Tree is the nation's leading fine art greeting card publisher and #1 rated alternative greeting card manufacturer. Our facility is located in beautiful Mead, Colorado. For over 75 years, we have been bringing the best of words and art together. Leanin' Tree is employee owned and offers a warm and friendly working environment. Come join our team!

A Senior Account Manager is responsible for building and strengthening relationships with existing retail accounts while identifying opportunities for growth. This is a high-energy, phone-based B2B sales role focused on re-engaging customers, expanding product placements, and acquiring new business through referrals and outreach.

If you enjoy connecting with people, achieving measurable goals, and being rewarded for performance, this role offers strong earning potential and professional growth.

What You'll Do:

• Proactively contact existing customers to re-establish relationships and grow sales (minimum 85 outbound calls per day).
• Manage inbound calls by servicing accounts, identifying sales opportunities, or directing inquiries appropriately.
• Execute targeted sales campaigns ("blitz" initiatives) to promote specific products or programs.
• Apply a structured 6-step sales process to maximize revenue and customer satisfaction.
• Accurately enter and process orders while resolving customer concerns professionally and ethically.
• Generate new business opportunities by asking for referrals and identifying expansion opportunities.
• Maintain accurate account data in CRM systems, manage call cycles, and clean up inactive or duplicate accounts.
• Partner with the credit department to ensure smooth order processing for credit-qualified customers.
• Collaborate with team members to support order fulfillment and departmental initiatives.
• Maintain product knowledge to recommend the "right product, right store."
• Meet or exceed monthly revenue goals.

What We're Looking For:

• 3+ year of sales experience (B2B or phone sales preferred)
• Strong communication and relationship-building skills
• Comfortable working in a goal-driven, performance-based environment
• Self-motivated with strong time management and organizational skills
• Proficiency with computers, CRM systems, and data entry
• Basic math skills and attention to detail
• High school diploma or equivalent (some college preferred)

Why Join Us?

• Uncapped commission potential — your success drives your earnings
• Established customer base with room to grow accounts
• Structured sales process and support to help you succeed
• Collaborative team environment
• Strong brand presence within the greeting card industry
• Career advancement opportunities within Sales
• Monday-Friday schedule; weekends rarely

Work Environment & Physical Requirements:

• In-Office environment
• Extended periods of computer use
• Frequent phone communication throughout the day
• Ability to lift up to 30 pounds
• Ability to perform essential job functions with or without reasonable accommodation

Equal Opportunity Employer:

Leanin' Tree is committed to creating an inclusive workplace. We welcome applicants from diverse backgrounds and encourage candidates of all experience levels who meet the qualifications to apply.

We offer excellent benefits- 3 weeks Paid Time Off your first year of employment, 11 paid holidays, plus Floating Holiday and Volunteer time! Health, dental, and vision eligible after 30 days, Life Assistance Program, FSA, life/disability insurance, 401(k), employee stock and free product! We are an EEO Employer