ERP/CRM Administrator
Robert Half
Job Description
Job Description
We are looking for an ERP/CRM Administrator to join a manufacturing organization in Woodridge, Illinois in a contract-to-permanent capacity. This position focuses on strengthening and evolving the Microsoft Dynamics 365 Business Central environment by combining platform administration, technical development, and day-to-day user support. The role works closely with operational and technology stakeholders to turn business needs into practical system improvements, maintain reliable integrations, and expand the value of enterprise applications across the company.
Responsibilities:• Manage the daily administration of Microsoft Dynamics 365 Business Central, including system setup, configuration changes, access support, and overall platform stability.
• Design, build, and deploy custom enhancements that improve workflows, extend functionality, and align the system with business objectives.
• Develop and maintain integrations between Business Central and connected business applications, third-party tools, and reporting platforms.
• Investigate application issues, identify root causes, and deliver timely resolutions to minimize disruption for end users.
• Partner with business teams to gather requirements, document solution approaches, and translate operational needs into effective technical outcomes.
• Provide user assistance and training to encourage adoption, improve process consistency, and support more efficient use of the platform.
• Create and maintain technical documentation for configurations, development work, support procedures, and enhancement requests.
• Recommend and implement system optimizations that improve usability, reporting visibility, and overall application performance.• 3-5 years of hands-on experience developing solutions within Microsoft Dynamics 365 Business Central.
• Proven background in Business Central administration, configuration, and user support.
• Experience creating customizations and building integrations for enterprise application environments.
• Working knowledge of Microsoft tools and platforms such as Power BI, Power Automate, and the broader Microsoft ecosystem.
• Ability to collect business requirements and convert them into scalable technical solutions.
• Strong troubleshooting, communication, documentation, and analytical problem-solving skills.
• MB-820 Business Central Developer Certification.
• Exposure to full lifecycle implementations, reporting dashboards, eCommerce connections, or other third-party integrations is a plus.
Vacancy posted 3 days ago
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