Claims Processor

As a Claims Processor at Total Recon, a Tesla-approved body shop, you will be the primary liaison with insurance companies. You will ensure that all claims progress smoothly and are properly compensated, while keeping the Production staff and Customer Service Representatives (CSRs) informed on all claim-related matters. Key Responsibilities: Claims Management: Review and submit repair plans to the appropriate insurance companies, ensuring accuracy and profitability. Insurance Liaison: Serve as the main point of contact for insurance companies, addressing any inquiries and confirming claim payments prior to vehicle delivery. Collaboration: Work closely with the Production Manager and Blueprinters to validate and optimize repair plans. Follow-Up: Monitor the progress of claims, ensuring timely approvals of supplements and estimates. Communication: Relay information between insurance companies, production staff, and CSRs, including issues related to unrelated damage, liability concerns, and total loss. Proactive Problem Solving: Identify potential issues early and take preemptive action to mitigate them. Qualifications: Minimum of 1-2 years of experience in automotive service, collision repair, or insurance claims. Excellent communication and organizational skills. Join us at Total Recon and contribute to our commitment to delivering exceptional service as a Tesla-approved body shop. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. 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Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... 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