Assistant - Patient Services

Job Title

Assist Patient Services Manager with patient and financial service tasks.

Essential Duties and Responsibilities

• Assist in all areas of Patient Services as necessary including reception, call center, and financial services.
• Assist with cashiering responsibilities including accepting and posting patient payments and preparing daily bank deposits.
• Assist with patient registration. Assure proper registration including verification and recording of all insurance information.
• Allocate insurance and other third party payments to patient accounts.
• Assist in patient financial account audits and adjustments as necessary.
• Assist in filing and retrieving patient explanation of benefits for auditing and billing purposes.
• Assist in any mass written communication to patients (monthly statements, special mailings, etc.).
• Performs other related duties as assigned or requested.

Minimum Qualifications

• High School Diploma or equivalent.
• Cash handling experience.

Preferred Qualifications

• Some college coursework preferred.
• Bank deposit preparation experience preferred.
• Experience working in a dental office verifying dental insurance benefits is preferred.

Knowledge, Skills, and Abilities

• Must have competent basic math skills.
• Must be competent using a calculator.
• Must be competent using a PC computer.
• Knowledge of dental treatment codes and dental terminology preferred.

Physical Requirements

• Manual dexterity required for keyboarding and use of a calculator.
• Visual ability to read a computer screen.
• Ability to move freely throughout the clinic.

Work Environment

Standard office environment providing service to the public.

Salary/Pay Information

Commensurate with experience

Anticipated Schedule

Monday thru Friday 4-5 hours per day Flexible daily schedule based on needs of the clinic.

University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.