Client Specialist

Company Description As the leader in Digital Employee Experience, Nexthink gives enterprises real‑time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Our platform helps IT teams move from reactive support to proactive, automated experience management: seeing issues, diagnosing root causes, fixing problems at scale, and increasingly using AI to deliver faster, more intelligent outcomes for employees. Nexthink describes its platform as a unified DEX data and automation layer with AI‑powered IT agents and Spark, built to help teams decide, design, automate, and resolve employee issues instantly. Role Overview Nexthink is redefining how IT teams understand and improve the daily digital experience of their employees. The pressure is real: hybrid work, application sprawl, device performance issues, rising ticket volume, and growing expectations from employees who expect technology to “just work.” As a Account Executive , you will help IT leaders move from reactive troubleshooting to proactive experience management. You will show customers how Nexthink gives them real‑time visibility, actionable insights, and automation to improve employee productivity, reduce friction, and deliver measurable business value. This is an ideal role for a seller who is ready to move beyond transactional sales and own a territory with real growth potential. Responsibilities Build and grow new business across organizations with 5,000–10,000 endpoints. Prospect, qualify, and develop a strong pipeline of target accounts. Lead account planning focused on customer pain, business outcomes, and measurable value. Run high‑quality discovery with IT, Digital Workplace, End User Computing, Service Desk, and Operations leaders. Coordinate internal resources across pre‑sales, professional services, customer success, marketing, and partners. Build trust with customers by becoming a credible advisor on Digital Employee Experience. Manage both tactical opportunities and larger strategic deals within your territory. Work with Nexthink partners to strengthen account coverage and customer impact. Lead negotiations, pricing strategy, and contract management with a win‑win mindset. Maintain accurate quarterly and annual forecasts. Live our values: We are one team. We are positive. We keep growing. We get things done. Qualifications 2+ years of SaaS sales experience, ideally in inside sales, commercial sales, or a closing role. Proven track record of pipeline generation, opportunity creation, and quota achievement. Strong prospecting discipline and experience optimizing sales cadences. Ability to sell business value, not just product features. Confidence engaging IT and business stakeholders. Excellent relationship‑building and communication skills. Strong CRM hygiene and forecasting discipline. Comfortable using Microsoft Office and modern sales tools. Ability to quickly learn Nexthink’s platform, the DEX category, and customer use cases. Positive, resilient, curious, and motivated by growth. Compensation The base salary for this role is $70,000–87,000 gross per year, with a total on‑target earnings (OTE) range of $130,000–160,000 and additional opportunity to earn commissions above this range. Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training. Additional Information Why this role is exciting: This segment is full of companies that are mature enough to feel the pain of digital complexity, but agile enough to move fast when they see value. You will have the chance to open new accounts, shape customer thinking, and help IT leaders prove their impact on employee productivity. Total Rewards @ Nexthink We offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees 100% covered company benefits that consist of health, dental, vision, life insurance, long‑term disability, and accidental death/personal loss coverage. In addition, we offer: Flexible Hours and unlimited vacation plus 15 days of holidays, and 3 extra days for volunteering. Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration. Free access to professional training platforms to explore your interests and enhance your skills. Up to 16 weeks of paid leave for birthing parents/primary caregivers, and 6 weeks for secondary caregivers. Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings. Bonuses for referring successful hires after three months of continuous employment. #J-18808-Ljbffr