Senior ServiceNow Technical Consultant/Developer

Role Description

The Senior ServiceNow Technical Consultant / Developer in Committed Capacity is responsible for executing complex development tasks, providing mentorship to junior staff, and contributing to the technical strategy of one or more client accounts. This role requires deep technical knowledge of the ServiceNow platform and the ability to work independently or collaboratively to deliver high-quality solutions that align with best practices.

Qualifications

• Minimum of 2 years of ServiceNow experience
• Experience working for a ServiceNow Partner - good to have but not a requirement
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• 2+ additional CIS certifications
• 5+ micro-certifications
• Strong understanding of multiple ServiceNow modules and scripting
• Ability to work independently and collaboratively
• Demonstrated ability to communicate effectively with clients and internal teams
• Led or contributed significantly to 2 or more client implementations or sustained support efforts
• Strong problem-solving / troubleshooting skillset with a proven record of success

Requirements

• Develop and configure custom ServiceNow solutions within client instances
• Participate in scoping sessions and propose solutions aligned with best practices
• Work directly with clients to clarify requirements and deliver technical outcomes
• Conduct code / development reviews and provide feedback to junior developers
• Ensure high-quality delivery in alignment with ServiceNow standards & best practices
• Proactively identify risks or inefficiencies in current processes, flows, or scripts
• Support documentation, deployment, upgrade and transition efforts
• Act as a subject matter expert in assigned modules or technical areas
• Contribute to continuous improvement within the Committed Capacity team

Benefits

• Remote FTE
• Healthcare Benefits/401K Plan
• Working for a passionate ServiceNow Premier Partner