Regional Human Resources Representative - Employee Relations

Company Overview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Allied Universal® is hiring a Regional Human Resources Representative. The Regional Human Resources Representative is responsible for managing all employee and labor relations for a defined client group (branch locations/divisions), by partnering with branch management on all human resource related activities. Work Location (In‑Office): This is an on‑site HR Representative role that requires regular travel between the San Francisco and San Mateo offices to support both locations consistently. About the Role: This position is heavily focused on investigations, with approximately 90% of responsibilities dedicated to employee relations work across San Francisco and San Mateo. We're seeking someone with strong prior investigation experience who is confident in their decisions, skilled in navigating complex cases, comfortable making termination recommendations, and grounded in solid HR knowledge in a fast‑paced environment. Responsibilities Research and conduct employee investigations, in a dynamic and high-volume environment, providing solutions in line with corporate guidelines and collaborating closely with the Regional Human Resources Manager and/or Director Collaborate with branch and regional leaders and the Center of Excellence to interpret and clarify Human Resources procedures, ensuring strict compliance with employment laws and regulations Review employee screening results to ensure compliance with company policy Enforce company policies, address operational challenges, and serve as a liaison between branch staff and regional HR leadership for consistent policy application Act as a liaison with various regional HR functions (i.e., benefits, workers comp, legal, recruiting), to ensure timely flow of information and execution of branch/regional priorities As needed, may assist with conducting employee new hire orientation and onboarding for administrative hires, large account takeovers and acquisitions Qualifications Must possess one or more of the following: Bachelor's degree in Human Resources, Business, or related field Associate's degree in Human Resources, Business, or related field with a minimum of two (2) years of progressively responsible human resources experience High school diploma with a minimum of three (3) years of progressively responsible human resources experience Current state driver's license, maintains a clean driving record, and meets minimum insurance requirements as per Company policy, and ability to safely operate a personal vehicle Prior administrative or customer service work experience Dynamic and focused individual with a proven ability to take initiative, manage multiple tasks and meet deadlines Independent and self‑motivated, adaptable to direction from various management levels within the assigned region, enabling the reprioritization of tasks as needed Ability to convey concepts and ideas in a professional, coherent, and understandable manner, exercising sound independent judgment and discretion Demonstrated outstanding interpersonal and organizational skills, adept at maintaining confidentiality in documentation, discussions, and materials Excellent oral and written communication skills, with the ability to engage effectively at all levels of the organization while contributing as a team player Proficient in Microsoft Office programs Willingness and ability to travel throughout the regional territory, including some overnight Preferred Qualifications Prior human resources experience, preferably in a high-volume entry‑level workforce service industry Professional Human Resources certification (e.g., PHR, SPHR, GPHR) Experience managing the receipt, investigation, documentation, resolution, and communication of employee relations cases in a high turnover, entry-level wage, non‑exempt employee environment Familiar with state labor laws in the assigned geographic region and well‑versed in federal employment laws, workers' compensation/OSHA procedures, and discrimination/harassment investigations Benefits Base wage: $70,304 - $80,000 + bonus eligibility + automobile allowance & fuel card + internal advancement opportunties Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: #J-18808-Ljbffr Allied Universal