Technical Support Specialist — AI-Driven Help
Jobleads-US
RTA is seeking a Customer Support Representative to assist customers with our software, teach best practices, and contribute to customer success. You will use AI-assisted tools for knowledge base searches and suggested responses, and collaborate with Engineering, QA, and Product to resolve issues.
The role emphasizes strong customer service, a team-oriented attitude, and the ability to handle diverse cases, including technical troubleshooting and SDLC understanding.
#J-18808-Ljbffr Jobleads-US$89.65k - $152.4k
Homeless Services, Technical Support SpecialistICF’s Homeless Services team works with federal agencies... ...relationship management software and/or help desk platforms to provide high quality... ...in (Benefits) Coverage Act. Candidate AI Usage PolicyAt ICF, we are committed to...HelpFull timeContract workWork experience placementWork at officeLocal areaImmediate startRemote work$75k - $90k
...Lives Through Purpose-Driven Education Thrive in a Collaborative... ...Team Grow with Tuition Support & Career Development... ..., and a commitment to helping each student achieve... ...with therapists, specialists, and educators to support... ...agree to receive calls, AI-generated calls, text...HelpLocal area$12 per hour
...fundamentally reshaping how architecture and engineering firms manage project knowledge and technical design details. Our platform is an AI-powered hub purpose-built for the AECO industry. We help architects, engineers, and contractors streamline detail management to improve...HelpFor contractors- ...starters to join our growing team to help us bring our mission to life. We think... ...About The Role We're looking for a Technical Customer Support Specialist to help our users succeed with Zoo Design... ...workflows, file imports/exports, and AI‑assisted Zookeeper features...Help
$70k - $80k
...focused, modern IT, Security, and AI services provider, providing... ...in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their... ...experience working in diverse technical environments as well as with various...HelpFull timeWork at officeRemote workWork from homeHome officeMonday to FridayFlexible hours- Technical Support Specialist at AMW Group AMW provides strategic services and develops software and AI agents for businesses, backed by nearly 30 years of marketing, sales and business experience. Help our clients with our software every day, and make sure what they report...HelpRemote work
- ...Type: Full Time Department: Help Desk CGS seeks a Senior Help... ...Level 1 & 2 Help Desk (PC Assist) support services to end users... ...through the optimization of human, technical, and financial resources. We combine... ...use artificial intelligence (AI) tools to support parts of the...HelpFull timeFor contractorsWork at officeRemote workFlexible hours
$60k - $90k
...Description Job Description As a Technical Support Engineer, you will unblock... ...for both customers and AI enablement. Participate in... ...creative problem-solving skills to help the department and company... ...strategies, or chatbot-driven ticket deflection. Familiarity...HelpWork at office3 days per week- We're looking for a Senior IT Support Engineer to serve as a technical escalation expert and automation resource... ...best practices to the team and help us apply AI tools to make support and automation... ...developmentEvaluate and pilot AI-driven support capabilities (e.g., AI-...HelpLocal areaRemote work
- ...a relocation program. Support Desk Tier II IT Technician... ...excellent communication skills, technical knowledge, and the ability to... ...What You Bring ~4+ years of help desk or technical support experience... ...time effectively in a ticket-driven environment. ~ Must have...HelpCasual workWork at officeLocal areaRemote workRelocation
$75k - $180k
...marketing platform, WPP Open – we help clients navigate change,... ...growth. WPP Media is WPP's AI-driven media operating unit,... ...compliance platform. As Lead Support Engineer, you will provide advanced... ...connect production insights with technical roadmap priorities. The...HelpPermanent employmentWork at officeLocal area- The IT Services and Support team is... ...Frontline IT Support Specialist, you’ll be the first... ...for improvement, help create and maintain... ...you: Bring strong technical expertise in macOS... ...interaction. Are highly driven and motivated,... ...OpenAI OpenAI is an AI research and...HelpWork at officeRelocation package
$22 - $29 per hour
...Description Description: Job Title: Aquatics Technical Support Specialist II Department: Customer Support... ...our clients, proficiency in utilizing help desk software, and the overarching... ...self-motivated and passionately driven to achieve professional success # Ability...HelpHourly payRemote workWeekend work$30 - $56 per hour
...production-ready solutions, helping customers move faster, build... ...to global automotive OEMs and supports leading U.S. aerospace and defense... ...to provide fast and useful technical assistance on computer... ...within a fast-paced, mission-driven company. Together, we're disrupting...HelpTemporary workWork experience placementWork at officeLocal areaRemote workWeekend work$78.3k - $132.9k
As a Technical Support Specialist III your day will be spent working largely independently across complex, diverse-scope problems - triaging escalated... ...science, biotech or the medical/laboratory field is very helpful. Knowledge of quality control (QC) principles and QC data...HelpWork experience placementRemote work- About the job Technical Support Specialist Job Description: Who We Are: At Arsenault, our mantra is Be Brand Obsessed. Why? Because we know that our... ...disruptor in e-commerce, Arsenaults mission is to not only help brands scale seamlessly, but also build a deeper connection...HelpWork experience placementLive outWork at officeRemote workWeekend workWeekday work
$69.7k - $130.6k
...future with confidence. We’ll help you succeed in a globally... ...Transformation Execution – Staff (technical writer) The opportunity... ...management and documentation support to government clients Building... .... Enabled by data, AI and advanced technology, EY teams...HelpFull timeSummer holidayLocal areaImmediate startFlexible hoursShift work$130k - $195k
...Senior Technical Support Engineer We're hiring a Senior Technical Support Engineer to lead our customer... ...for highly technical users, from AI engineers to infrastructure architects. You'll be on the front lines helping teams debug production LLM applications and...HelpWork at officeRemote workFlexible hours$46.52 - $50.54 per hour
...Description Title: Information Technology Support Analyst II Employment Type:6 months... ...The role supports internal users through technical troubleshooting, systems support, documentation... ...security processes National Help Desk Certification preferred Technical...HelpWork at office$149.04k - $195.62k
...Senior IT Engineer, you will be the primary technical point of contact for the entire... ...-end onboarding lifecycle, transforming support infrastructure into a hyper-efficient, self... ...for a multi-brand environment, optimizing AI-driven Answer Bots and self-service tools. Lifecycle...Full timeWork at officeFlexible hours$99.4k - $150.3k
...Salesforce Salesforce is the #1 AI CRM, where humans with... ...to add a new member to our Technical Support team as we scale our world class... .... As a Technical Support Specialist, you will be responsible for... ..., wearing lots of hats, and helping us transform our customer experience...Help$110.7k - $218.3k
...advanced analytics, Generative AI and intelligent automation, transformative... ..., and creative design. We help clients reimagine commerce and configuration for an AI-driven world, automating complex quote-... ...documentation of operational support procedures for AI-enabled configuration...HelpLocal areaVisa sponsorship$100k
...IT Engineer who is responsible for the technical health of the MSP's entire client base.... ...Roadmap: Evaluate emerging tech (like AI-driven helpdesk automation) and decide if/how to... ...Level Architecture & Escalation Tier 4 Support: Act as the final "buck stops here" point...- .../legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its... ...delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy...HelpHourly payWork at officeLocal area
- ...document customer product journeys, supporting high quality product feature... ...as API specifications or AI agent workflows ~Experience... ...detailed functional and technical requirements from product designs... ...and journeys ~Communication – helping engineering teams understand...HelpFull timePart time
- ...Desk Technician who combines technical expertise with exceptional people... ...deliver top-notch technical support and customer service. In this... .... Craft and update clear, helpful documentation and knowledge... ...We’re fast, innovative, and driven to push the telecom industry...HelpWork at officeMonday to Friday
$50k - $65k
...Job Description Job Description IT Help Desk Specialist Company Overview A growing... ...Specialist to provide responsive technology support to employees and help maintain... ...Microsoft technologies while developing their technical skills and growing into additional IT...HelpLocal areaRemote work- ...Description Job Description: Help users resolve issues with... ...knowledge or expertise. Balance technical problem solving, customer... ...manage the flow of incoming support requests. This includes knowing... ...the user’s hardware so the IT specialists can conduct analysis and...HelpWork at officeRemote work
$55 - $58 per hour
Get AI-powered advice on this job and more exclusive features. Primary... ...ensure strategic alignment across technical, content, and analytical facets of... ...health, and leverage the latest in AI-driven optimizations. Key Responsibilities Support internal site migrations with a...Hourly payContract work- ...companies to be built or scaled. You will build competitive landscapes and market analyses that separate real opportunities from noise, and help turn that work into investment theses the team can act on. The role emphasizes collaboration with Cedars-Sinai and cross-functional...Help
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