Sales Engineer

Sales Engineer

At JetCool, a Flex company, we're at the forefront of liquid cooling innovation, delivering advanced solutions that empower our partners in AI and high-performance computing. United by a shared purpose, our teams are pushing the limits of what's possible and tackling complex challenges.

A career at JetCool offers the opportunity to make a real impact by helping build smarter, more sustainable data centers. Together, we're not just advancing technology we're redefining cooling standards to create a more sustainable tomorrow.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, JetCool is looking to add a Sales Engineer located in Littleton, MA or Austin, TX.

Reporting to the Vice President of Marketing and Partnerships, this role supports our OEM group, with a primary focus on supporting and expanding our partnership with Dell and other global system manufacturers. This role blends deep technical fluency with customer-facing leadership, helping OEM partners understand how JetCool's liquid-to-liquid and liquid-to-air cooling architectures integrate into their server platforms and align with end-customer requirements.

You will serve as the technical bridge between JetCool's engineering teams and OEM customers, ensuring our SmartPlates, CDUs, and full-stack cooling solutions meet the thermal, mechanical, and integration needs of next-generation AI and high-density compute systems.

Success in this role requires translating the customers' technical requirements into actionable server and rack-level architectures, collaborating closely with OEM teams.

What a typical day looks like:

• Lead technical discovery with Dell and other OEM customers to understand system-level thermal requirements for AI and HPC platforms
• Map JetCool's liquid-to-liquid and liquid-to-air cooling architectures to OEM server designs, rack-level strategies, and customer deployment models
• Serve as the primary technical interface for customer engagements, guiding customers through solution feasibility, integration, and performance expectations
• Support sales cycles by contributing to quotes, configuration analysis, RFP/RFQ responses, technical documentation, and customer-facing content
• Gather and interpret OEM requirements, specifications, and system documentation for JetCool Engineering
• Collaborate with Engineering to define, refine, and communicate cooling solutionsincluding cold plates, manifolds, CDUs, and rack-level integration
• Evaluate server and rack architectures (Dell PowerEdge, GPU platforms, AI accelerators, etc.) to ensure compatibility with JetCool solutions
• Develop and deliver technical presentations that highlight JetCool's differentiation in thermal performance, efficiency, and sustainability
• Present thermal analyses in a clear, consumable format for both engineering and business stakeholders
• Adapt technical depth and messaging in real time based on audience, context, and customer priorities

Experience We're Looking To Add To Our Team:

• 3+ years in pre-sales engineering, OEM engagement, or customer-facing technical roles
• Ability to interpret and communicate complex engineering analyses
• Strong communication, presentation, and customer-facing skills
• Experience with fluid-based mechanical designs or thermal systems is preferred
• Exposure to CFD tools (ANSYS, Icepak, FloTHERM) is a plus
• Experience applying heat-transfer and fluid-mechanics fundamentals to real-world cooling solutions is preferred
• Familiarity with server architectures, AI accelerators, and OEM design cycles (Dell experience strongly preferred)

What You'll Receive For The Great Work You Provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Job Category

Design, Process & Technology Engineering

Is Sponsorship Available?

No

JetCool is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email View email address on click.appcast.io and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at JetCool, you must complete the application process first).