Director of Commercial Aquatic Operations

Job Description

Director of Commercial Aquatic Operations

Who: A hands-on operational leader with commercial aquatics experience who thrives in fast-paced environments and can lead both field and office teams with accountability and grit.

What: Lead day-to-day aquatic operations, staffing, maintenance, customer management, and seasonal workforce coordination across a large commercial pool services organization.

When: Immediate opportunity for a proven operations leader ready to step into a high-impact leadership role during a critical growth phase.

Where: Based in Atlanta with oversight responsibilities across multiple aquatic facilities and client locations.

Why: This role was created to help scale a long-established commercial aquatics organization by freeing executive leadership to focus on strategic growth and expansion.

Office Environment: Onsite

Salary: Base salary of approximately $90,000-$110,000 plus incentives, company vehicle, medical benefits, PTO, and long-term growth potential, and Equity Potential.

Position Overview:

A rapidly growing commercial aquatics and facility operations organization is seeking a Director of Aquatic Operations to oversee a large-scale operational division supporting commercial pools, aquatic centers, staffing programs, maintenance operations, and client relationships throughout the region.

This individual will serve as a critical operational leader responsible for managing daily execution across multiple departments while helping stabilize and scale the organization for future growth. The ideal candidate is highly organized, operationally strong, customer-focused, and capable of leading both seasonal and full-time teams in a demanding service environment.

The organization supports country clubs, municipalities, government facilities, and commercial aquatic operations, with oversight responsibilities spanning approximately 30-50 aquatic facilities and a seasonal workforce of roughly 500 employees.

This is not a highly corporate leadership role; the company is seeking a hands-on operator with resilience, accountability, ownership mentality, and the ability to lead from the front during peak operational periods.

Key Responsibilities:
• Lead day-to-day operations across aquatic management, maintenance, staffing, and customer service functions.
• Oversee seasonal workforce planning, scheduling, onboarding, and operational execution for large-scale staffing operations.
• Manage operational leaders, field employees, maintenance personnel, and administrative staff across multiple locations.
• Maintain strong client relationships with commercial, municipal, and private aquatic facility customers.
• Resolve operational issues quickly while maintaining high levels of customer satisfaction and service delivery.
• Support operational planning, process improvement, staffing strategy, and organizational scalability initiatives.
• Coordinate closely with executive leadership to improve operational efficiency and free senior leadership to focus on growth initiatives.
• Maintain availability during peak seasonal periods and support high-volume operational demands.
• Help drive accountability, performance standards, and team culture throughout the organization.

Qualifications:
• Strong operational leadership experience within commercial aquatics, facilities management, recreation, or related service industries.
• Experience managing large teams across both field and office environments.
• Background in aquatic operations, commercial pool management, parks and recreation, or multi-site service operations strongly preferred.
• Ability to lead both blue-collar and white-collar teams effectively.
• Strong customer-facing communication and problem-solving abilities.
• Hands-on leadership style with strong accountability and ownership mentality.
• Experience managing seasonal workforces is highly preferred.
• LGI (Lifeguard Instructor), CPO (Certified Pool Operator), or related aquatic certifications are preferred but not required.
• Military leadership, athletic leadership, coaching, or disciplined operational backgrounds are highly valued.
• No college degree required; leadership experience and operational success are prioritized.

If you're interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.

Feel free to share this opportunity with anyone in your network who might be a good fit!