Administrative Controls Supervisor

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?JOB SUMMARYThe Administrative Controls Supervisor is responsible for overseeing and managing employee attendance compliance, including tracking attendance records, administering attendance point systems, and ensuring consistent and fair application of disciplinary actions. This role plays a critical part in maintaining workforce accountability, supporting operational efficiency, and ensuring adherence to company policies and legal requirements. RESPONSIBILITIESAttendance ManagementOversee and maintain accurate employee attendance records, including absences, tardiness, and leave usage in AOD.Administer the organization's attendance point system, ensuring timely and consistent updatesMonitor attendance trends and identify patterns of concern or policy violationsPartner with HR and leadership to address attendance issues proactivelyDevelop attendance incentive programs to encourage positive attendance behaviorsDisciplinary AdministrationEnforce company attendance and conduct policies through consistent disciplinary actionsIssue and track corrective actions, including verbal warnings, written warnings, final warnings and escalated termination measuresEnsure disciplinary actions are documented accurately and in accordance with company policies and employment lawsObtain approval from Human Resources on appropriate disciplinary procedures for attendance incidentsPolicy Compliance & Process OversightEnsure adherence to company policies, labor laws, and regulatory requirements related to attendance and disciplineConduct audits of attendance records and disciplinary actions for accuracy and consistencyPartner with Human Resources to ensure employees' Family and Medical Leave Act (FMLA) and accommodation requests are processed officially.Ensure employees on the job injuries (OJI) are coded appropriately in systemReporting & AnalysisCreate attendance tracking methods to monitor next steps in attendance disciplinary measuresGenerate regular reports on attendance metrics, point system status, and disciplinary actionsAnalyze data to identify trends, risks, and opportunities for improvementProvide recommendations to leadership to improve attendance management and employee accountabilityEmployee & Manager SupportServe as a subject matter expert for attendance policies and disciplinary proceduresTrain supervisors and managers on attendance tracking systems and disciplinary processesAddress employee inquiries regarding attendance, points, and corrective actionsCollaboration with HR on escalated employee relations issuesMINIMUM REQUIREMENTSThree (3) years of experience in Operations, workforce management, human resources or a related administrative roleProficiency in HRIS, AOD, timekeeping, or workforce management systemsStrong Microsoft Office and Adobe skills (SharePoint, Excel, Word, Outlook)Excellent organizational and record-keeping skills for review and storage of employee attendance files and compliance tracking.High attention to detail and accuracyStrong analytical and reporting skillsPREFERRED SKILLSExperience managing attendance systems and employee discipline processesThree (3) years in Union environmentEDUCATIONBachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)