Application Analyst I

Description:
Hybrid 3 days on-site in Charlotte, NC

Our client is seeking an Application Analyst I to support business-critical applications across nuclear IT engineering, training, and work management. The role will administer applications, manage user access, provide production support, coordinate upgrades and deployments, engage with vendors, and execute change management to enable reliable performance and effective end-user support.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $45.00 to $50.00/hr. w2

Responsibilities:

• Provide operational support for nuclear IT engineering, training, and work management applications.
• Administer user accounts, roles, and permissions and process access requests per procedures.
• Monitor availability, troubleshoot incidents, coordinate fixes, and communicate status.
• Maintain awareness of dependencies, support contacts, escalation paths, and procedures.
• Validate functionality following changes, upgrades, and maintenance activities.
• Document support procedures, known issues, and recurring operational tasks.
• Coordinate application changes, testing, validation, and production deployments.
• Prepare and manage change requests and support deployment readiness reviews.
• Collaborate with infrastructure, workstation, database, security, and deployment teams.
• Confirm user access and workstation impacts associated with application changes.
• Support post-deployment validation and defect resolution.
• Serve as liaison with business stakeholders, technical teams, and vendors.
• Coordinate vendor requests, escalations, licensing, and maintenance communications.
• Communicate risks, impacts, timelines, and status to varied audiences.
• Maintain operational documentation, knowledge articles, and support handoffs.
• Assist with upgrades, migrations, replacements, or retirements and process improvements.
• Support audit, compliance, and access review activities.

Experience Requirements:

• Experience supporting business-critical applications in production.
• Knowledge of application administration, user access, incident resolution, and change management.
• Coordination across business users, technical teams, vendors, and leadership.
• Participation in upgrades, testing, validation, and deployments.
• Analytical, troubleshooting, communication, and documentation skills.
• Ability to manage multiple priorities with focus on operational reliability and customer service.
• Preferred: Support for engineering, training, compliance, or regulated functions.
• Preferred: Familiarity with ITSM incident, request, problem, and change processes.
• Preferred: Coordination of software deployments with infrastructure or endpoint teams.
• Preferred: Ability to translate technical issues into clear business impacts.
• Preferred: Experience with vendor-managed or third-party applications.
• Technical: Enterprise web app support in Nuclear IT environments.
• Technical: .NET and ASP.NET, including framework and modern .NET upgrades.
• Technical: Support for Angular front ends with .NET backend APIs.
• Technical: Strong SQL Server skills including refreshes, validation, troubleshooting, and ad hoc updates.
• Technical: Multi-environment support across Production, QA, and Development.
• Technical: Application migrations, server moves, database transitions, and sustainability upgrades.
• Technical: Support for Windows servers, services, configuration, and dependencies.
• Technical: Troubleshooting APIs, web UIs, database connections, service accounts, and browser compatibility.
• Technical: Legacy modernization including .NET Framework upgrades and dependency updates.
• Technical: Vendor and on-premise application support and coordination.
• Technical: Configuration management for app settings, endpoints, email, and environment settings.
• Technical: Windows clients, sync modules, proprietary databases, and field devices.
• Technical: Collaboration with DBAs, infrastructure, business analysts, vendors, and business owners.
• Operational: Maintenance of support documentation, repositories, locations, contacts, and procedures.
• Operational: Production incident troubleshooting for data, access, errors, and post-upgrade defects.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
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When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

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About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

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