Business Analyst/Tech Writer

Job Title: Business Analyst / Technical Writer

Client: Bank of America, N.A.

Address:

• 540 W Madison St, Chicago, IL 60661
• 1144 15th St, Denver, CO 80202
• Washington, DC (approved location)

Workplace Type: Onsite (5 Days Per Week)

Contract Duration: 18 Months

About the Role

This role requires onsite attendance 5 days per week at one of the approved office locations listed above. This position is unable to provide sponsorship now or in the future. Candidates must be authorized to work in the United States without sponsorship requirements.

Bank of America is seeking a Business Analyst / Technical Writer to support strategic cybersecurity initiatives addressing enterprise-scale internet security, cloud and SASE transformation, regulatory compliance, security governance, threat visibility, and operational security modernization.

The ideal candidate will have strong business analysis and documentation expertise, with the ability to work across technical and business teams to gather, document, and manage critical requirements and processes.

Responsibilities

• Capture, analyze, and refine business and system requirements
• Work with stakeholders to identify business needs, analyze problems, and define solutions
• Gather and catalog functional, non-functional, and technical requirements
• Create and maintain technical documentation, process documentation, standard operating procedures, and workflows
• Coordinate business and technical release documentation, approvals, and stakeholder reviews
• Conduct cost-benefit analyses to align technology solutions with business objectives
• Analyze impacts of enhancements and modifications on applications and systems
• Act as a subject matter expert supporting scope definition and requirement decisions
• Ensure application changes comply with bank standards, policies, and governance requirements
• Support application testing, validation, troubleshooting, and solution configuration activities
• Identify, document, and resolve application-related issues
• Participate in continuous process improvement initiatives
• Develop and present training materials for end users
• Work independently while collaborating across project teams and security organizations

Tools & Environment

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Visio
• Microsoft Access
• Enterprise Cybersecurity Platforms
• Banking and Regulatory Compliance Environment

Top Skills Required

• Work with project teams to gather, document, and manage business and technical release requirements
• Ensure required reviews and approvals are completed
• Document processes, procedures, and workflows associated with applications
• Strong business analysis and requirements gathering experience
• Excellent time management and prioritization skills
• Strong analytical, problem-solving, and conceptual thinking abilities
• Excellent written and verbal communication skills
• Ability to work independently as a self-starter
• Strong stakeholder engagement and collaboration experience

Workplace Perks

• Opportunity to support the largest cybersecurity organization in the financial industry
• Exposure to enterprise-scale security and cloud transformation initiatives
• High-impact work supporting security modernization efforts
• Long-term contract opportunity with a leading financial institution
• Collaborative environment with significant visibility across security programs

Job Type & Location

This is a Contract position based out of Chicago, IL.

The pay range for this position is $50.00 - $60.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Chicago, IL.

This position is anticipated to close on Nov 5, 2026.

This is a fully onsite position in Chicago,IL.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.