Customer Service/Account Manager

We make life more comfortable.Leggett & Platt’s overall mission is a commitment to enhance lives – by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future.Leggett & Platt’s inventive heritage and leadership span more than 130 years. Leggett & Platt has divisions that design, manufacture, and sell a variety of products for all areas of life. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the automotive, furniture, hydraulic cylinders, flooring, textile and geo components industries.Learn more about the history of Leggett & Platt: Precision Hydraulic CylindersPrecision Hydraulic Cylinders is committed to providing comprehensive design, service, and support to OEM’s during all phases of development, testing, and production to ensure smooth integration and superior product performance.As leading providers of a wide variety of hydraulic cylinders, we operate within a global marketplace. Offering all our OEM clients a customized solution, we pride ourselves on being able to tailor what we do to meet the changing needs of our clients. Whether you need a change in volume or a tighter deadline, we will always do our utmost to get the job done to the highest possible standard.Learn more about Precision Hydraulic Cylinders: Customer Service/Account Manager/ Precision Hydraulic Cylinders Drive Growth. Build Relationships. Lead Impact.Are you passionate about building strong customer partnerships and driving measurable business results? Join our team as a Customer Service/Account Manager, where you’ll play a critical role in shaping customer success, leading strategic projects, and contributing to global growth.What You’ll DoIn this dynamic, customer-facing role, you will take ownership of key accounts and deliver value across the full sales lifecycle. Your work will directly influence customer satisfaction, product innovation, and revenue growth.Key ResponsibilitiesDevelop and strengthen customer relationships by serving as a trusted advisor to existing clients and supporting both standard and complex projectsDrive business growth by supporting price and contract negotiations with new and existing customersLead customer projects end-to-end, from initial concept through series production, ensuring successful delivery and alignment with customer expectationsOwn and achieve sales targets by planning and executing against key performance indicators within your customer portfolioMonitor market trends and competitor activity, translating insights into strategic actions that strengthen our market positionHow You’ll Make an ImpactCustomer Engagement – Be the Voice of the CustomerBuild strong, long-lasting relationships with key stakeholdersMonitor satisfaction and proactively address risks and opportunitiesConduct regular customer interactions to maintain alignment and trustOutcome: Increased customer loyalty, retention, and long-term partnership growthNew Product Leadership – Turn Opportunities into ResultsIntroduce and champion new customer projects internallySupport Cost analysis and develop data-driven business casesRepresent the organization in customer-facing project supportOutcome: Faster, more successful product launches that drive revenueForecasting & Insights – Enable Smarter DecisionsCollaborate cross-functionally to align accurate sales forecastsSupport pricing strategies through structured, index-based adjustmentsOutcome: Improved forecasting accuracy and stronger strategic planningCommunication – Ensure Clarity and AlignmentAct as the primary contact for all commercial topicsProvide support during meetings with key stakeholders, ensuring clear direction and outcomesOutcome: Seamless coordination across teams and improved executionScope of the RoleOperate across multiple countries and global marketsCollaborate with international teams and customers, influencing business on a global scaleWhat You BringQualificationsDegree in a technical field or equivalent practical experienceMinimum 2+ years of experience managing customer accounts in a sales environmentSkills & ExpertiseStrong communication skills with the ability to work effectively across global teamsCustomer-focused mindset with a passion for relationship-buildingSolid understanding of sales processes and commercial strategyProficiency in SAP and MS Office toolsExcellent organizational, interpersonal, and problem-solving skillsWhy Join Us?This role offers the opportunity to:Make a visible impact on customer success and business growthWork in a global environment with diverse teams and marketsSupport meaningful projects and drive innovationBuild strong relationships that shape long-term successReady to Make an Impact?If you’re driven, customer-focused, and ready to take ownership of global accounts, we want to hear from you.ð Apply today and be part of a team where your work truly makes a difference.What to Do NextNow that you’ve had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.Our ValuesOur values speak to our shared beliefs, and describe how we approach working together.Put People First reflects our commitment to safety and care of each other, learning and development, and creating an environment of mutual respect, empathy and belonging.Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad.Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.Our Commitment to YouWe're actively taking steps to make sure our culture, processes and practices promote equal opportunity for all. Join us!We welcome and encourage all applicants to apply. We’d love the opportunity to consider you.Equal Employment Opportunity/Veterans/Disability EmployerFor more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the “Privacy Notice” tab located at