Operation Specialist(Managerial Tier B)

Position Overview Boston Day and Evening Academy is seeking an Operation Specialist to provide day‑to‑day operational support for BDEA Wheatley and Timilty campuses under the Director of Operations. Responsibilities School Support & Student Engagement Collaborate with school safety, including monitoring entry points and assisting with metal detector protocols as directed. Greet students warmly at arrival and dismissal, establishing a positive tone for the school day. Build trusting, respectful relationships with students through consistent presence and positive interactions. Help maintain calm, orderly transitions while reinforcing school expectations. Serve as a visible and supportive adult presence in the building. Support of Student Recruitment and Admissions Identify and recruit appropriate students aligned with the school’s mission, ensuring a balanced enrollment throughout the year. Outreach to Boston Public Middle and High Schools, the Re‑engagement Center, community centers, media, and community‑based organizations to recruit students. Support new student orientations, including during the summer, to ensure full enrollment. Support the intake process to maintain accurate student recruitment data and records. Collaborate with other departments to ensure Seminar students attend regularly. Operations & Building Support Assist with daily operational needs such as room setups, supply distribution, and deliveries. Support common spaces including staff lounge, hallways, and entry areas. Assist with monitoring building flow for students, visitors, and deliveries. Communicate operational concerns to the Operations Team promptly. Support special projects and campus needs as they arise. Collaboration & Professionalism Work collaboratively with BDEA teams, including operations, administration, and student success teams, following district and school protocols consistently. Maintain respectful communication with students, families, and staff at all times. Maintain professionalism, discretion, and confidentiality. Participate in the development and success of school events such as Assessment Days, Symposiums, Portfolio Reviews, Graduations, Festivals, and other community and all‑school events. Attend selected professional development and training to build on skills. Perform related duties as requested by supervisor and/or Head of School to assure smooth school function. Qualifications (Required) High school diploma (associate’s degree preferred). Strong technology skills – proficient with Word processing, Microsoft Office, mail merge, and database management. Excellent written and oral communication and organizational skills. Proven capacity to learn quickly and continuously. Attention to detail and ability to complete projects. Passion and organization skills for coordinating multiple logistics, schedules, and calendars. Experience working in a fast‑paced, challenging environment. Ability to be flexible, non‑judgmental, and a creative problem solver. Ability to interact respectfully and caring with young adults and their families. Preferred Qualifications Bilingual in Spanish, Cape Verdean, or Haitian Creole. Experience working with a variety of community organizations and resources. Terms Full‑time, managerial position (Tier B), 40 hours per week, 223 days annually. Hours: 7:30 am – 3:30 pm, Monday through Friday. The position is split between the 2.0 campus and the flagship campus. Benefits include medical and dental benefits and eligibility for City of Boston retirement. The position is subject to the City of Boston residency requirement. Employees are not eligible for vacation or compensatory time. In the event of school cancellation due to weather, employees are not required to report to work. Core Commitment All employees of the school are expected to uphold the mission of the school to build a consistent, unified, anti‑racist, inclusive community that stimulates greater student agency, engagement, and academic achievement. #J-18808-Ljbffr Boston Public Schools