People Operations Specialist

People Operations Specialist Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl's operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy's, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways. Our Values: Work Hard Together: Teamwork and collaboration are the foundation of our success Get Things Done: We prioritize action and efficiency for impactful results Go Above & Beyond: We tackle challenges proactively and always aim for excellence Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture Satisfy & Empower Clients: We're committed to our clients' success This is a hybrid role with an expectation of 4 days in our Boston office and 1 work from home day per week. The Team You'll Join: You’ll be part of our AMER People team the operational engine behind Mirakl’s day‑to‑day People function. The team partners closely with People Business Partners, Talent Acquisition, Finance, IT, and Legal to keep operations running cleanly while bringing energy to how we show up for employees. This is a highly visible role where you’ll split your time between People Ops execution (70%) and Workplace & Employee Experience (30%), making a direct impact on how we support our people. Your Impact: Own payroll preparation and HRIS data management entering and validating employee data changes, maintaining accuracy across systems, and running proactive audits to ensure compliance and data integrity across payroll and third‑party platforms Manage the complete pre‑boarding experience from TA handoff through Day 1 offer letter execution, background checks, I‑9 coordination, and system provisioning, while serving as tier‑1 support for employee questions through the People Ops HelpDesk Build automation into everything you touch, identify repetitive data tasks and partner with the team to automate workflows, integrations, and processes, treating your role as an opportunity to replace manual work with scalable systems Own People team knowledge management on Confluence keeping policies, resources, and documentation accurate, organized, and actually useful for employees and managers, while supporting policy rollouts Drive workplace experience through event execution partnering with the Event Committee on planning while owning day‑of logistics, run‑of‑show, swag management, and making sure AMER events (all‑hands, offsites, celebrations) run smoothly What You’ll Bring to the Role: Interest or internship experience in People Operations, HR coordination, or an HR generalist role Familiarity with HRIS platforms and basic understanding of payroll and benefits concepts Event coordination experience (nice to have) Prior exposure to a global or multi‑region organization (nice to have) Strong attention to detail and data accuracy AI‑curious mindset with eagerness to automate processes Excellent written communication Organized and comfortable juggling execution work with event‑day energy Discretion and sound judgment with confidential information We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. Job Details: Location: Boston, MA Job Function: Talent Acquisition, HR, & People Ops #J-18808-Ljbffr Venturefizz Product Management Community