Field Service Technician
$30 - $42 per hourMiratech
Description
The Field Service Technician (FST) supports customers with on-site service, technical support, and training. Responsibilities include:
The Field Service Technician (FST) supports customers with on-site service, technical support, and training. Responsibilities include:
- Commissioning new equipment and performing preventive maintenance, troubleshooting, and repair of existing equipment
- Providing telephone and on-site customer support
- Preparing detailed Field Service Reports (FSRs) documenting work performed and equipment performance
- Provide technical service support on existing installations to ensure systems meet building codes and operate efficiently
- Program and commission control systems and integrate them with building automation systems
- Work with multiple control systems across different sites
- Communicate directly with customers to resolve site-specific issues
- Document service calls, including follow-up requirements
- Replace failed parts, controllers, wiring, relays, and devices as needed
- Maintain courteous and professional interactions with customers
- Verify devices, panels, and annunciators of control projects
- Ensure timely software backups for projects and software development
- Complete timesheets, service work orders, and other required paperwork accurately and on time
- Strong electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of equipment and systems such as AC/DC motors, industrial controls, compressors, backup generators, etc.
- Ability to use volt meters, amp meters, oscilloscopes, and troubleshoot basic electric/electronic circuitry
- Ability to read and interpret electrical and electronic diagrams
- Working understanding of AC power circuitry (including breakers, multi-phase power, 120VAC)
- Comfortable working at heights or in confined spaces
- Service-minded and customer-focused
- Approximately 75% overnight travel; typically 3 weeks out of the month traveling to customer sites across the U.S., with occasional regional travel.
- When not traveling, work from home completing paperwork, providing technical support, and assisting with housing loadouts.
- Base Pay: $30 - $42/hr depending on experience
- Overtime: ~15% annually at 1.5x base rate
- Bonuses: 7% annual bonus
- Reimbursements: Mileage reimbursed; travel expenses covered via company credit card
- Benefits: Comprehensive medical/dental/vision plans, Flexible Spending Accounts, 401k matching (up to 5%), tuition assistance, 4 weeks PTO, and more
Vacancy posted 1 day ago
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