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Front Desk Assistant

Plastic Surgery Specialists of So. Fl

Job Description

Job Description

General Duties & Responsibilities:

  • Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
  • Prepares necessary patient paperwork before the patient’s appointment.
  • Review EMR for information that needs to be updated.
  • Updates patients' information and accurately enters it in EMR.
  • Identifies payer sources, verifies insurance eligibility, and verifies prior authorization.
  • Recording and collecting patient copays and/or balances at check-in/out.
  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally and courteously with patients, employees, customers, and vendors.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
  • Other duties as assigned
Vacancy posted 1 day ago
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