Account Manager - Commercial HVAC

Overview We are a reputable commercial contractor with over 30 years of experience in the mechanical services industry. We are committed to delivering exceptional service and innovative solutions to our clients, focusing on quality and customer satisfaction. Our team works collaboratively to ensure successful project execution. We value our employees and provide a supportive work environment with opportunities for professional growth, competitive compensation, and comprehensive benefits. Job details The Account Manager serves as the primary client contact for new prospects and existing accounts, ensuring customer satisfaction, retention, service quality, contract profitability, and business growth. You’ll sell and manage a mix of planned maintenance agreements, quoted repairs, and support larger replacement or improvement projects. You will develop new client relationships in assigned markets, qualify and estimate opportunities, coordinate with sales, operations, and field teams, manage vendor and contract processes, maintain CRM records, and represent the company at industry events and trainings. Responsibilities Develop and pursue new client relationships and qualify bid opportunities within assigned verticals and territories. Prepare detailed estimates and proposals; obtain and evaluate vendor quotes to ensure cost-effective solutions. Manage service agreements, repairs, work orders, billing coordination, and timely invoice collection through the account lifecycle. Coordinate with Sales, Operations, and field leadership to schedule and execute work, including job walks and site visits. Maintain accurate account activity, WIP, and deliverable records in the CRM and related systems. Generate leads for retrofit/modernization projects and drive sales toward PMA, quoted repairs, and small project goals. Qualifications Bachelor’s degree in engineering, Construction Management, or equivalent related experience. 5+ years’ experience in the building trades (mechanical, plumbing, HVAC) with strong technical knowledge of systems, ductwork, piping, refrigeration, and energy-efficiency solutions. Proficient with Microsoft Office (Excel, Word, Outlook), Bluebeam, and familiarity with CRM, estimating, and WIP tools (e.g., Smartsheet or similar). Strong communication, negotiation, and analytical skills; ability to prepare clear proposals and documentation. Proven ability to manage multiple accounts, prioritize tasks, and work collaboratively across teams. Detail-oriented, decisive, and skilled at conflict resolution and vendor/subcontractor negotiations. Additional information Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button. Equal opportunity and policies Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Information collected as part of your Jobot candidate profile, and any job applications or resumes submitted, is subject to Jobot's Privacy Policy and applicable notices available at jobot.com/legal. By applying for this job, you agree to receive communications from Jobot and its partners. Details are provided in the privacy notices linked on the Jobot site. #J-18808-Ljbffr