Administrative Coordinator-Medical Education

Administrative Coordinator

The Morchand Center is a unique workplace within Icahn School of Medicine at Mount Sinai, a progressive, diverse, top 20 medical school. The center has run educational theater simulations to help train medical students for almost 30 years. Reporting to the Director of the Morchand Center, the Administrative Coordinator is the warm and welcoming representative of the center. This position interacts with and supports Morchand staff and Standardized Patients (SPs), as well as medical students and faculty. The role requires patient, efficient, and respectful communication with stakeholders above, in addition to administrators, support staff, technicians, and other hospital personnel. The position collaborates with Morchand staff on projects that range in size and complexity, as required to implement programming. This position plays a key role in supporting efficient Center operations, the timely implementation of programming, and clear, coordinated communication across stakeholders. This a full-time onsite position.

Responsibilities

• Procures a deep understanding of the department and its role in support of the Icahn School of Medicine
• Answers routine and specific inquiries when possible. Directs inquiries, when necessary, to the appropriate department or individual for further information and/or resolution.
• Deploys financial processing and tracking as needed. Assists in maintaining and monitoring client receipts. Prompts clients on late payment. Researches, locates and compiles information for reports. Assembles and categorizes figures for computation and calculations. Prepares documents required to maintain balanced accounts for review and approval. Liaises with Associate Director of Finance.
• Ensures adequate restock of supplies for Center. Takes inventory or examines merchandise to identify items to be reordered or replenished. Requisitions merchandise from supplier and collaborates with Purchasing to secure the best pricing for equipment and supplies. Tracks expiration of vendors' contracts and renews as needed.
• May assist supervisor with the completion of grant applications, and other special departmental projects.
• Supports Center SP trainings, programs, and assessments. Assembles training binders with current materials identified by staff. Keeps program materials current and assists with revisions. Mentors, trains, and/or conducts orientation for temporary office support staff who assist with assembling binders, and monitors performance.
• Organizes activities and logistics to book appropriate rooms outside the Center for trainings, pick up catering from atrium lobby, set out catering for SP consumption, maintain comfortable temperature in training rooms, and set up exam room furniture. Assures physical exam (PE) supplies are present for PE trainings.
• Sends regular Reminder Notices to the training attendees with all pertinent timing information. If relevant, takes their catering orders and submits them to vendors.
• Develops communications for events at the Center, including signs for posting, informational flyers, brochures, and SP study mailings. Updates and/or revises them as requested.
• Assists in the planning and logistical arrangements for conferences, seminars, meetings and/or other professional activities.
• Checks materials submitted for supervisor's attention to ensure all relevant data, authorizations and pertinent information are included.
• Organizes and facilitates SP submissions for Auditions. Sends applicants surveys, Audition Guidelines document, and materials to learn for audition. Communicates with applicants regarding deadlines. Assigns audition slots and reschedules as necessary. Maintains database for the staff's consumption regarding individuals' responsiveness, arrival, and behavior at auditions.
• Assures ongoing integrity of SP contact database. Revises as necessary.
• Coordinates management of archival records and materials.
• Develop relationships with other divisions within the institution.
• Supports and assists other team members upon request, with attention to deadlines and no loss of accuracy to the remainder of their workload.
• Communicates clearly to the team regarding updates to projects as needed
• Executes other duties as assigned

Qualifications

• Bachelors degree required
• Work experience in an administrative or customer service environment
• At least two years of full-time related work experience with aggressive deadlines

Skills

• Excellent verbal and written communication, with strong interpersonal skills and customer service orientation.
• Proficiency in Microsoft Word and Excel and experience working with databases.
• Strong organizational and time management skills, with keen attention to detail and the ability to meet deadlines.
• Ability to follow direction, take initiative, and work independently as appropriate.
• Receptive to feedback and open to implementing new approaches.
• Demonstrated punctuality, reliability, flexibility, and adaptability in a dynamic work environment.
• High level of responsibility and accountability, including the ability to maintain confidentiality.
• Commitment to teamwork and collaboration, with an interest in educational programming and academic environments.

Non-Bargaining Unit, 830 - Medical Education - ISM, Icahn School of Medicine

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,482.07 - $74,250.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top