Clinical Recovery Coordinator

General Job Summary: Under the general direction of the Regional Clinical Manager, Organ Recovery, while utilizing established parameters and healthcare knowledge and expertise, coordinates all aspects of organ and tissue donation for transplant and research. Assesses and evaluates potential organ and tissue donors working collaboratively with the Donor Services Center staff and the Family Service Coordinators, communicates with donor families, directs clinical management of the organ donor, and coordinates the organ and tissue recovery process with medical teams to surgically recovery and transport organs and tissues. The Clinical Recovery Coordinator also provides informational and educational in-services to professional and public audiences. Education and Experience: RN certification or college degree in health care related field preferred. Associates Degree in Respiratory Sciences or Paramedic Certification may be considered in lieu of RN certification. At least 2 years of emergency or critical care experience or clinically equivalent experience. Required Skills/Abilities: Ability to interact, separately or in collaboration with the Family Services Coordinator, with families in crisis in a supportive, empathetic manner taking into consideration actual or potential cultural differences. Excellent written and verbal communication skills to provide information to healthcare personnel, donor families, recipients, and the general public. Ability to use a personal computer for data entry and retrieval of information. Excellent organization and time management skills; ability to function independently and collaboratively; good problem-solving and creative thinking skills and well-developed personal stress management skills. Ability to utilize proper body mechanics to independently lift heavy objects (i.e., ice chests weighing in excess of 40 pounds or manually moving bodies to and from OR tables). Ability to function for extended hours occasionally up to 24-hours plus and the ability to work and/or take call seven days a week, 24 hours a day. After two years as an CRC I, the Certified Procurement Transplant Coordinator (CPTC) certification is preferred. Valid driver’s license, proof of insurance and be insurable under The Infinite Legacy’s master policy. Ability to travel throughout Infinite Legacy’s Donor Services Area. Duties/Responsibilities: Maintains a work schedule of an average 48 hours of call per week. Additional shifts will be required if the department is short-staffed. Additionally, CRCs are required to spend additional time outside of their call shifts for various follow-up activities and meetings. Evaluates medical suitability of potential organ and/or tissue donors, utilizing information from medical records, history and physical examination, and current health status. Prepare for on-call responsibilities with current recovery information and functioning recovery equipment, electronic medical record (EMR) access, hospital, and IL ID badges. Collaborates with the host hospital’s medical staff and medical director to direct the clinical management of potential organ and/or tissue donors. Requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential organ and/or tissue donors. Works closely with the Family Services Coordinators in offering potential donor families the option of donation in an appropriate and sensitive manner. May obtain informed consent in accordance with State and local Law and established organizational policies. Be proficient at presenting the opportunity of donation to the legal next-of-kin. Act as professional resource to the family regarding the opportunity of organ and tissue donation. Conducts all aspects of the donation process in compliance with established federal and state laws, OCME, AOPO and AATB standards, UNOS and FDA guidelines, CDC recommendations, AORN guidelines for aseptic technique and Infinite Legacy policies. Collaborates with the Donor Services Center staff to facilitate all aspects of the organ/tissue donation process, to include communications regarding organ/tissue suitability, coordination of transportation and other logistics for local and outside recovery programs and planning for operative phase of recovery. Coordinates with Tissue Recovery team to facilitate all aspects of the organ/tissue recovery process, including all documentation requirements, Medical Examiner clearance, and coordination of the recovery site. In conjunction with the Donor Services Center staff, coordinates and participates in all aspects of long-distance organ donor recoveries. Works in partnership with other Infinite Legacy team members to design and deliver programs for professional and public audiences to educate foster awareness and support the goals and mission of the company. Participates in research studies which enhance or improve the donation process. May train new CRC staff to perform all functions of the role. Meets all documentation requirements in the role of the preceptor in conjunction with the Education Department. Assists the Hospital Services and Family Services departments with donor follow-up activities as needed. Routinely reviews email, voice mail, and all routine communication and correspondence. Attends all scheduled clinical meeting days and mandatory training sessions. Maintains compliance with documentation, Standard Operating Procedures and Traincaster. Other duties as assigned. Working Conditions: This position requires consistent availability, travel, and certain physical, language, and communication abilities, including: Possible exposure to communicable diseases, hazardous materials, and pharmacological agents, with little likelihood of harm if established health precautions are followed. Occasional need to transfer organs, blood specimens, and/or tissue samples from one location to another. Travel requiring use of air transportation, emergency ground vehicles, ground limousine service, and/or driving a personal or company vehicle for extended hours including nights, holidays, and weekends. Extended hours and travel to evaluate, manage and recover organs/tissues from a local donor and/or to recover an imported organ in a timely manner. Valid driver’s license and reliable, insured automobile for transportation. Ability to move or traverse within an office, hospital, and outdoors. Manual dexterity sufficient to operate telephones and computers. Frequent and prolonged use of computer screen, which may produce visual fatigue. Ability to accurately communicate, converse, and exchange information in English over the telephone and in person. Computer literacy in a Microsoft Windows environment and demonstrated competency in the use of Microsoft Office software programs. Possible exposure to communicable diseases, hazardous materials, pharmacological agent, with likelihood of harm if established health precautions are not followed. Physically demanding lifting, pushing, and pulling of supplies, equipment, and carts with little likelihood for injury if proper body mechanics and procedures are followed. This position is a Level 1 – High Level Exposure to Bloodborne Pathogens and TB. Employees are in a hospital setting and have direct contact with donors or donor organs and tissues through donor management, recovery, and processing. The employer retains the right to change or assign other duties to this position. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. At Infinite Legacy, we care about our employees' well-being, both at work and in life. That's why we offer an excellent benefits package designed to support you and your family. Our Benefits Include: Health, Dental & Vision Insurance : Comprehensive coverage for you and your loved ones that offers minimal cost to the employee and extraordinarily low deductibles. Paid Time Off : Take the time you need to relax and recharge with ten company paid holidays and one personal day annually as well as a very generous paid time off accrual. 401K : Plan for your future with employer contributions. Contribute to your retirement on day one of employment that is 100% vested with a 6% match. Life & Disability Insurance : Peace of mind, no matter what happens. Infinite Legacy offers company paid life insurance, short-term disability and long-term disability Pet Insurance Discounts : Because your furry friends matter too! Realize significant discounts on medical care and prescriptions. Tuition Reimbursement : We support your growth and development with education assistance. Join our team today and experience a workplace that truly values you! We offer overtime opportunities and shift and weekend differentials to help you maximize your earnings. This position requires employees to be fully vaccinated and be able to provide proof.