Verification Specialist

Verification Specialist Mooresville, NC Order: 250543 Core Duties Product Verification Confirm product specifications, serial numbers, warranties, and registrations are accurate. Validate returned or repaired items meet company standards. Data Accuracy & Documentation Review and verify customer or product data in internal systems. Maintain detailed records of verifications, discrepancies, and resolutions. Compliance & Quality Assurance Ensure processes align with company policies and regulatory requirements. Assist in audits and quality checks for products or service workflows. Customer & Internal Support Work with customer service teams to verify warranty claims or product eligibility. Communicate with logistics, manufacturing, or support teams to resolve inconsistencies. Fraud Prevention / Risk Monitoring Identify suspicious claims, duplicate requests, or inaccurate submissions. Escalate potential fraud or policy violations. Daily Tasks Reviewing incoming verification requests (warranty claims, registrations, returns) Cross-checking product data against internal databases Contacting customers or vendors for missing or unclear information Logging verification outcomes and updating systems Collaborating with other departments to resolve issues Key Skills Attention to detail Analytical thinking Familiarity with databases or CRM systems Communication skills Problem-solving Typical Requirements High school diploma or associate/bachelor's degree (business, operations, or related field) Experience in data verification, customer service, or quality assurance (preferred) Basic technical understanding of products (especially tools/equipment)