Communications Manager The Well Community Church

Communications Manager Supervisor’s Title: Operations Pastor Position Type: Full-Time, Exempt Team: Communications Team Oversees and operates Communications Team: Marketing Associate, Communications Associate, Social Media Specialist, Video Production, Disseminates info to AV. Works Closely with: Leadership Team, Ministry Leads and Design Teams In person commitment: This job requires in person/on campus work at minimum for half of the work hours which will include Tuesdays and Sunday AMs. General Summary: The Communications Manager is a non-pastoral leadership role responsible for leading The Well’s communications strategy across all internal and external platforms. This role shapes and maintains a distinct, consistent, and mission-aligned voice that supports organizational vision, strengthens church culture, and drives engagement across church-wide initiatives. This position also provides strategic and creative leadership to the Communications/Media Team, overseeing campaign development, messaging systems, and content execution across all channels. Areas of Responsibility & Oversight Communications Strategy (Internal & External Messaging) Creative Direction & Campaign Development Digital Communications (Website, Social Media, Email, and Marketing Platforms) Media Production (Video Content, Storytelling, and Promotional Content) Sunday Service Communications (AV, messaging alignment, and in-service media execution) Visual Identity & Graphic Design Oversight (Brand consistency and creative standards) Church-Wide Marketing, Promotion, and Campaign Execution Essential Duties and Responsibilities Lead the development and execution of church-wide communications strategy across all platforms, ensuring alignment with organizational vision, values, and ministry priorities Conceptualize, plan, and oversee major campaign initiatives (including sermon series, vision initiatives, and church-wide movements) from ideation through execution Translate leadership vision and organizational goals into clear, compelling messaging frameworks and communication plans Develop campaign narratives, naming concepts, and strategic messaging direction for church-wide initiatives Ensure consistent storytelling and messaging across all ministries, platforms, and communication channels Manage and direct a multidisciplinary Communications Team, including graphic design, social media, web, video, and technical staff Assign projects, set priorities, and oversee workflow management to ensure timely execution of all communications deliverables Provide creative direction, feedback, and final approval for all design, video, and digital content produced by the communications team Develop team structure, systems, and processes to improve efficiency, collaboration, and output quality Mentor and develop team members in communication strategy, branding, and content execution Design and maintain content marketing calendars and communication schedules across all platforms (email, social media, website, print, and in-service communication) Oversee weekly church-wide email communications, including announcement strategy, content development, and distribution Manage and approve all social media strategy, content, and posting schedules across platforms, ensuring alignment with campaign and ministry priorities Oversee website content strategy and updates across all ministries, ensuring clarity, accuracy, and alignment with current initiatives Oversee and enforce brand identity standards across all ministries, ensuring consistent application of visual identity, messaging, and tone Manage and approve all design and production of church-wide print and digital materials (including banners, mailers, signage, and promotional assets) Coordinate media needs for Sunday services and major church-wide events Collaborate with production and creative teams to ensure high-quality content delivery across platforms Serve as a key communications advisor to senior leadership, providing guidance on messaging strategy, campaign direction, and organizational communication priorities Collaborate with executive and ministry leaders to develop communication plans for new initiatives and church-wide priorities Participate in strategic planning discussions to ensure alignment between organizational goals and communication execution Advise leadership on audience engagement, messaging clarity, and communication effectiveness Oversee weekly worship service communications, ensuring alignment of announcements, visuals, and messaging across Sunday experiences Coordinate communication efforts across departments to ensure clarity, alignment, and consistency Act as central communication hub between ministries, leadership, and creative teams Plan and participate in meetings and events. Attend weekly staff meetings (Tuesdays 10a-12p) and Comms Team meetings (9am-10am Tuesdays) Oversee & manage weekly Worship Service content and communication for Sunday mornings Qualifications Education and/or Experience: Bachelor’s in Communication, Marketing, or Project Management or commensurate experience Articulate and have excellent written and verbal communication skills Proven leadership and team management experience in a communications, creative, or marketing environment Strong project management skills with ability to plan, delegate, prioritize, and execute multiple concurrent initiatives to completion Ability to translate vision and direction into clear communication strategies and actionable plans Ability to listen and communicate with people of all ages and personalities, and work well with leaders of ministry groups Ability to train, equip, and develop team members and volunteers in communications and creative execution Strong attention to detail, organization and systems-thinking abilities Keen eye of good and bad design Able to provide thoughtful and important feedback about how to optimize website and social media accounts Knowledge of traditional and digital marketing Proficiency in modern communication tools and platforms (e.g., Canva, Mailchimp, Editor, GLOO, CCB, social media management tools, etc.) Creative leadership and autonomous worker Desire and ability to use your gifts and creativity to serve staff and ministry leads in effectively promoting churchwide and ministry events and operations Vision-oriented leader who proactively identifies opportunities, improves systems, and drives initiatives from concept to completion Spiritual Requirements Unswerving in decision to place trust in the good news of Jesus Christ Committed to abiding with Christ daily Dedicated about caring deeply for others Devoted to living authentically Steadfast to engage the world missionally The ideal candidate is someone who loves God, is actively pursuing a growing relationship with Him, and carries a strong alignment with the mission and vision of The Well. They are a strategic and creative communicator who uses their gifts in communications leadership and project management to serve the church, strengthen ministry impact, and support the advancement of the Gospel through clear, compelling, and unified communication. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #J-18808-Ljbffr