Program Specialist

$20 - $21 per hour

Jawonio

Ossining, NY

Job Title: Drop-In Program Specialist

Department: Drop-In

Reports To: Manager

FLSA Status: Non-Exempt

Location: Floating

Schedule: Flexible, includes evenings and occasional weekends
Job Summary

The Drop-In Program Specialist plays a key role in supporting the daily operations, program development, and staff mentorship within the Drop-In Services department. This position bridges the gap between direct service staff and program coordination, ensuring high-quality, engaging, and inclusive programming for participants. The Specialist will lead activities, complete , and provide backup support for the Drop-In Coordinator and Program Aides needed.
Essential Duties and Responsibilities

Develop and facilitate group activities, workshops, and community-based events tailored to participant interests and needs.
Support Drop-In Aides and Counselors by exemplifying best practices in participant engagement and program delivery.
Collaborate with the Drop-In Manager to evaluate and enhance program curricula.
Provide coverage and leadership at all drop in locations
Support data collection, documentation, and reporting on participant progress and program outcomes.
Write quarterly program activity summaries that highlight key events, participation trends, and program impact.
Complete semi-annual case notes for assigned clients, documenting progress, engagement, and support needs.
Ensure a safe, clean, and welcoming environment across all drop-in centers.
Maintain strong communication with staff, participants, and external partners.
Uphold ethical standards and model compassionate, culturally responsive care.
Perform other duties as assigned.

Qualifications

Minimum of 2 years of experience in a Drop-In Counselor, Aide, or similar role.
Strong facilitation skills and experience leading group activities or trainings.
Demonstrated ability to mentor peers and support team development.
Excellent organizational, interpersonal, and communication skills.
Ability to work independently and collaboratively in a dynamic environment.
Provide assistance for meal prep and driving as needed.
Valid driver's license and ability to operate agency vehicles required.
Proficiency in basic computer applications (e.g., Microsoft Office, Google Workspace).

Preferred Qualifications

Experience working with diverse populations, including individuals with disabilities or behavioral health needs.
Background in education, social work, recreation, or related field.
Bilingual or multilingual skills a plus.

Compensation:

$20-$21

#INDEMPLOY

Preferred Qualifications

Experience working with diverse populations, including individuals with disabilities or behavioral health needs.
Background in education, social work, recreation, or related field.
Bilingual or multilingual skills a plus.

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Vacancy posted 5 days ago

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