F&B Supervisor
Marriott
About Our Company We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. Fromthe moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators! About Le Meridien St Louis Clayton Le Meriden St. Louis - Clayton is where the creative-minded, the culture seekers, and those who live to savor the moment unlock the destination of St. Louis. This Clayton hotel is more than a typical hotel stay; it is an experience. Located in the epicenter of the chic Clayton business district, minutes from Forest Park, downtown Saint Louis, and WashU, this luxurious hotel celebrates art through an effortless blend of simplicity and comfort with style and detail. Immerse yourself in the culture and events during our year-round rooftop activations or take yourself on an exquisite culinary journey at our on-site French-inspired restaurant, Café La Vie. Our guests appreciate our thoughtfully designed guest rooms with views of the local area and our world-class amenities, including our state-of-the-art fitness center featuring Peloton. There is no better place to gather than in our over 17,000 square feet of stylish event space. Join us in this genuine journey while you are in St. Louis - Clayton You should join our team if you believe... • That people come first and that our curators are the driving force behind our success. • That great food is at the heart of hospitality. • That, you inspire to exceed the expectations of every guest that dines with us. • It's empowering to exercise creativity and collaboration. • In a dining experience that encompasses all 5 senses. • In joining an organization that cares about and supports your career growth and development. You're a great fit for this role if you... • Have a passion for creating unmatched moments in every dining experience. • Possess the ability to ignite a spirit to serve in all those who work with you. • Leverage the support of other departments in a positive and collaborative way. • Thrive when being creative. • Love Food! JOB OVERVIEW: As the F&B Supervisor, you will be responsible for assisting the F&B Outlets Manager with ensuring the efficient operation of the restaurant, bar, coffee station, in-room dining, and banquets with a focus on exceptional guest service. ESSENTIAL JOB FUNCTIONS: • Responsible for the oversight of FOH personnel daily. Assign tasks, maintain checklists for Marriott brand standards and provide excellent guest focused service when necessary. • Maintain open-door policy and communicate with associates openly and honestly to resolve any concerns. • Plan, maintain, and execute the FOH function of the outlets to meet the daily needs of the operation. • Oversee operations of three meal restaurant, bar, in-room dining, and coffee bar • Oversee the upscale craft cocktail program, including the Le Meridien sparkling program • Supervise the day-to-day operations of the coffee bar, and uphold Le Meridien coffee culture standards • Supervise and assist in in-room dining program. • Learn and assist in Marriott banquet operations as necessary. • Ensure banquet service standards are met per client's expectations stated on the Event Order • Close Banquet Checks • Assist in effective control of food, beverage and labor costs of outlets to hotel standards. • Ensure all outlets are in compliance with corporate and brand standards. • Champion guest service focus in all outlets. • Abide by all State, Federal and Corporate requirements pertaining to food safety and the serving of alcoholic beverages. • Abide by all attendance guidelines and standards. • Perform any other job duties assigned by management. MINIMUM QUALIFICATIONS: • Strong communication skills • Strong customer service skills • Attention to detail • Ability to lift, push, and pull up to 50 lbs with or without reasonable accommodation • Knowledge of Micros system preferred • Craft Cocktail background and knowledge preferred • Café/Coffee background a plus • Banquet background a plus
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