Scrum Master

Provide program management support to application development teams across demand and delivery management, quality management, reporting, financial management, benefits management, and process governance Facilitate and drive Lean-Agile ceremonies, including PI Planning, Iteration Planning, Standup, Retrospective, Inspect and Adapt Workshop, Iteration Review, and Demo Plan and execute releases to production, provide release dates and artifacts, and submit Change tickets through closure with Release Management Ensure agreement and transparency across teams, including with the Release Train Engineer Maintain accurate and up-to-date JIRA information each iteration Analyze team capacity versus customer demand, including holidays and vacations Prepare and execute PI Planning for the team Produce weekly, monthly, and iteration reports according to organizational standards Track progress of PI Objectives, work in progress, backlog, priorities, dependencies, Commit to Complete Ratio, velocity, backlog readiness, and backlog health Arbitrate and resolve team conflict and understand escalation paths Provide leadership and direction to fellow project managers and scrum masters Identify, track, and remove impediments to program success Assess how individual projects affect the program and portfolio and escal Requirements 4+ years of experience managing development team project and maintenance activities from initiation through production support 4+ years of experience collaborating with Development, EA, QA, Release Management, and Infrastructure teams to resolve technical requirements 4+ years of experience providing written and verbal communication to varied audiences throughout the project lifecycle 4+ years of experience managing project and software development lifecycles using Agile and Waterfall methodologies 4+ years of working knowledge of JIRA, Confluence, or similar tools Experience communicating and collaborating with various business units regarding project and maintenance efforts Ability to exercise judgment and analytical skills in ambiguous situations Outstanding attention to detail and ability to see the big picture Clear, effective verbal and written communication skills, including active listening, problem solving, and communication with technical and business users Ability to learn quickly and adapt to a changing environment; proactive information seeking Strong working knowledge of Microsoft Office, including Microsoft Project or similar tools A four-year college degree is listed as a preference, preferably in Project Management, Computer Science, Information Systems, Communications, or a related technical field Core Competencies Demonstrates expertise in program management, particularly in Agile and Waterfall methodologies, with a strong focus on collaboration across development, QA, and release management teams. Proficient in utilizing JIRA and Microsoft Office tools to track project progress and facilitate effective communication. Highest-signal resume keywords Program Management Agile Methodologies JIRA Communication Skills Conflict Resolution ATS Optimization Keywords Hard Skills Program Management Support Agile Methodologies Waterfall Methodologies Project Lifecycle Management Capacity Analysis Release Management Reporting Benefits Management Process Governance Change Management Soft Skills Attention to Detail Analytical Skills Problem Solving Active Listening Adaptability Industry Keywords Lean-Agile Ceremonies PI Planning Iteration Planning Backlog Management Stakeholder Communication Tools & Technologies JIRA Confluence Microsoft Office Microsoft Project #J-18808-Ljbffr