Administrative Specialist

Salary : $52,270.40 - $65,124.80 Annually
Location : Eugene, OR
Job Type: Full-Time Regular
Job Number: 04446
Department: Public Works Department
Division: Eugene Airport
Opening Date: 05/22/2026
Closing Date: 6/5/2026 5:15 PM Pacific


General Statement of Duties
THE EUGENE AIRPORT IS LOOKING TO HIRE!
Application Deadline: Friday, June 5, 2026 - 5:00 p.m.
Accepting on-line applications only
Information on How to Apply
The person in this position will perform a variety of skilled clerical duties of moderate complexity in support of the Eugene Airport. Duties involve customer service and administrative support which require an understanding of established and defined department or program policies and procedures; work in this classification includes reception, filing, word processing, data entry, and other clerical duties. Position requires a moderate degree of judgment and application of standard office procedures.

Classification:


Department/Division: Public Works Department / Airport Division
Supervisor: Odette Oppe, View phone number on click.appcast.io
Salary Range: $25.13 - $31.31 / hourly - $52,270.40 - $65,124.80 / annually
The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA). You can learn more about our process at our How to Apply page.
Benefits: Please click the Benefits Tab to view the City of Eugene's competitive package options.
Work Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Must pass a TSA criminal-based background check.

Examples of Duties Performed - Duties may include but are not limited to the following


Provides reception services by telephone and in person; answers telephone calls, refers callers and visitors to appropriate personnel; takes messages.

Provides information on standard processes, policies, and procedures regarding Airport programs and services; directs complex questions or unusual requests to appropriate staff members.

May process petty cash, accounts payable and accounts receivable, purchase orders and requisitions assuring proper approvals, coding, and records; purchases office supplies and equipment, maintains inventory; coordinates maintenance for office equipment and machines such as standard copier, plans copier, and fax machine.

Sorts and distributes mail according to general knowledge of department activities and programs; prepares mailings and faxes.

Form written drafts or oral instructions, prepares letters, memos, forms, and reports using personal computer, calculator, photocopier, and other standard office equipment; composes and proofreads material to assure proper layout, grammatical composition, and inclusion of pertinent information.

Performs data entry into several computerized systems while identifying discrepancies; maintains and updates files, records, and logs on computerized and manual record-keeping systems; searches files and records for readily identifiable information as directed.

Receives, logs and processes Airport Lost & Found.

Receives and responds to inquiries from the Division(s) website(s).

Provides back-up administrative support to various programs requiring knowledge of programs, ability to provide appropriate information, attends informational meetings, receives payments, schedules dates, communicates with the public, and completes follow-up with required documentation within established timeline requirements.

May make purchases using a City procurement card; reconciles and processes procurement card purchases according to established Finance Department requirements.

Receives receipts and records fees received for permits.

May set up and maintain manual and electronic data and filing systems; researches files and records for information; applies retention schedules to program files.

Actively supports diversity; works to maintain a respectful workplace environment.


Performs other related duties as assigned.
Qualifications


Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the jo b, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences.

If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.

A typical way to obtain the knowledge and abilities would be:

Education:
High school diploma or GED. Post-secondary course work in office assistant or administrative assistant areas desirable.

Experience:
Two years of general office experience.

License:
A valid Oregon driver's license or, the ability to obtain by date of hire; must pass driving records check and, if hired, maintain a driving record that meets the City's standard. Oregon law requires that an out-of-state license holder must obtain a valid Oregon license (with appropriate endorsements) within 30 days of becoming domiciled in the state (ORS 803.355).

The Ideal Candidate will possess the following knowledge, skills, and abilities:

Knowledge of:
Office practices, procedures, and equipment.

Principles and practices of customer service and general office operations.

Practices and principles of public/business administration as applied to the assigned areas.


Programs and services of department or program area.

Processes, policies, and procedures in assigned areas.

Business math; using established formulas.

Business English, grammar, spelling, proof-reading, and punctuation.

Word processing, database, document management systems, and spreadsheet software.

Ability to:
Operate a variety of office equipment, standard personal computer software, and mainframe programs.


Communicate effectively with other employees, agencies, and the public using tact, courtesy, and good judgment.

Perform physical activities that are essential functions of the position including speaking, hearing, and manual dexterity to function in an office environment, lifting boxes, and standing at the copier for long periods of time.

Maintain accurate computerized filing and record systems.


Handle money and make change accurately.

Respond to and resolve questions and concerns from the public.

Make decisions in accordance with established policies and requirements.

Work successfully in a team environment; establish effective working relationships with coworkers and the public.


Understand and execute oral and written instructions, policies, and procedures.

Operate multi-line telephone system using a clear, well-modulated voice and good grammar and diction.


Learn new skills and new processes as required.

Handle confidential information with tact and discretion.

Work with a high degree of accuracy paying close attention to detail while meeting deadlines.

Supplemental Information

What to Expect from our Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete.


Diversity, Equity, and Inclusion: The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.


The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at View phone number on click.appcast.io.

In compliance with the Immigration Reform and Control Act of 1986 , the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.
If a job posting indicates this position is temporary (not limited duration) then the employee serves at will. Temporary employees do not receive benefits through the City of Eugene unless required by City, State or Federal code/statute.


Representation
Employees in this classification are represented by American Federation of State, County, and Municipal Employees (AFSCME), and their salaries may be subject to a monthly payroll deduction after 31 days of employment.

Salary and Benefits
The normal starting salary is the first step shown on the posting. Other placement in the salary range may be considered depending on qualifications and experience. Periodic advancement through the salary range is dependent upon merit. The City provides a full range of benefits, including holidays, vacation, sick leave, retirement benefit, and life insurance. Health, dental, and vision benefits are available.


To view a , , and/or the click the respective link. Click here to view information on all programs.
01


The supplemental questionnaire is scored and will be used to determine if you will proceed to the next phase of the selection process. Provide detailed answers to each question. Please do not reference your resume or application in your responses.
Please use your own words to reflect your understanding when replying to the questions.
Communication about our hiring process is primarily done through email and it is recommended to check your email OR governmentjobs.com account regularly after submitting your application.
• I understand

• Yes
• No

02


Please describe your experience and training using each of the following: Microsoft Outlook, Word, Excel, electronic file management, financial and data entry software. For each component, please include how long you have used the program, depth and complexity of functions you have used and your level of expertise.
03


Describe your experience as a primary customer service contact person handling telephone and walk-in traffic.
04


What is your idea of great customer service.
05


This position requires coordinating and completing several functions with varying timelines and frequent interruptions. Please describe how you accomplished managing tasks, meeting deadlines, and prioritizing your time.
06


Describe your experience working in a team environment and working with diverse groups of coworkers.
Required Question