Jr. Systems Administrator

Job Description

Job Description

Who is Fusion Technology?

Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community.

Position Location:  Clarksburg, WV (on-site)

Who are you?

Security-cleared Professional: An active DOD Secret Clearance is required to be considered for this position.

Education and Experience: You have a High School Diploma and 1-5 years of relevant experience in the following:

• Ability to troubleshoot networking, Linux and Windows operating systems.

• Fully proficient in the use of PCs and all programs included in the Microsoft Office application suite.
• Ability to obtain a DoD Secret clearance.
• Must be able obtain Security+ and environmental (Windows, Linux, AWS) certifications as per DOD 8570 within 6 months of hire date.
• Experience with AWS is preferred.

What you'll do:

This role provides Systems Administration support services for the DoW ABIS 24x7 Operations Team. This includes remote troubleshooting of servers, security administration, maintenance, and network management. This sysadmin should be versed in both Linux and Windows based products along with a familiarity of AWS processes/services, Identity Management, Ansible, Public Key Infrastructure (PKI), and server configuration.

• Ability and willingness to operate in a shift-work environment.
• Open trouble tickets from calls and email, work as a team to resolve trouble tickets and calls regarding identification and resolution of network connectivity issues, software and hardware upgrades, and general maintenance of servers and peripherals.
• General systems operations, administration, maintenance, documentation, and reporting. Customer interaction is required in response to reported problems, defining requirements and data collection needs.
• Collaboration and coordination with outside organizations will be periodically necessary such as trouble ticket elevation to tier three support, and collaboration with development team to provide information and data for elevated trouble tickets.
• Provide technical support for software issues encountered by users.
• Manage the configuration and operation of client-based computer operating systems.
• Monitor the system daily and respond immediately to security or usability concerns.
• Create and verify backups of data.
• Respond to and resolve help desk requests.
• Upgrade systems and processes as required for enhanced functionality and security issue resolution.
• Support infrastructure, including firewalls, databases, malware protection software and other processes.
• Review application logs.
• Install and test computer-related equipment.
• Update systems documentation.
• Perform systems performance monitoring, systems availability monitoring, and patching.

What matters to you matters to us.

Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training.

Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.