Mailroom/General Clerk III

Job Description

Job Description

MAILRMCLERK08062026

JOB TITLE: Mailroom Clerk

Bargaining Unit Status: Yes

FULL-TIME   (hours per week: 30   Work Schedule : Monday-Friday, 8:00 AM - 2:00 PM 

EDUCATIONAL QUALIFICATIONS:
High School diploma or GED.

EXPERIENCE QUALIFICATIONS:

• Minimum 1 year of experience in a mailroom operations facility or comparable setting
• Proficiency with the Microsoft Office suite and general computer operation is required.
• Working knowledge of a Mailroom environment is preferred.
• Working knowledge of disability management and awareness.
• Knowledge of the Ability One federal law is preferred.
• Working knowledge of handling classified packages and how to prepare them.
• Working knowledge of answering phones and greeting visitors.
• Ability to operate an X-ray machine.
• Experience with security regulations required for working in a mail room is preferred.

OTHER QUALIFICATIONS:

• Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license, and/or the required level of personal auto insurance.
• Must be able to satisfactorily complete a background check, per company requirements.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability in communicating in spoken conversation – adequate volume of speech.
• Adequate ability in writing/reading/mathematics.
• Ability to effectively build and maintain positive working relationships with management and peers.
• Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills.
• Superior listening, verbal, and written communication skills.
• Must be able to obtain and maintain a DOD secret-level clearance.

IMMEDIATE SUPERVISOR:

• Project Manager (through Lead Mailroom Clerk)

POSITIONS SUPERVISED (or Team Lead responsibilities, if applicable):

• N/A

JOB RESPONSIBILITIES SUMMARY:
Receives, prepares, sorts, and distributes mail.  Operates mail metering equipment.  Prepares documents and keeps records.  Performs mailroom operations in an effective, efficient and safe manner, in accordance with the Performance Work Statement requirements, safety regulations, and other applicable guidelines. Maintains daily incoming and outgoing shipment logs.

ESSENTIAL FUNCTIONS:

• Receive, prepare, sort, and distribute mail in accordance with the Performance Work Statement (PWS).
• Operate mail metering equipment.
• Prepare documents and keep records in accordance with the PWS.
• Perform mailroom operations in an effective, efficient, and safe manner, in strict compliance with all safety and security regulations.

SPECIFIC RESPONSIBILITIES RELATED TO THIS POSITION MAY INCLUDE ANY OF THE FOLLOWING:

• Arrive on time and ready to work on the assigned schedule. 
• Provide a high level of customer service to all patrons, coworkers, and other interested parties.
• Perform mailroom operations in accordance with (PWS) requirements and site-specific guidelines.
• Take direction, interact, and maintain open communication with supervisor/lead.
• Support the company vision, values, and quality program controls.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Adequate ability for conversation, telephone use, and emergency information systems.
• Ability to be independently mobile on all surfaces and in all situations
• Ability to move safely about the work area.
• Ability to retrieve items from high and low areas
• Ability to perceive size, discrimination, temperature, shapes, and/or textures
• Physical stamina to work at least 8 hours per day.
• Physically able to lift boxes and packages weighing up to 70 pounds using proper equipment and lifting techniques.

BEHAVIORAL CAPACITIES:

• Must be able to change routine positively.
• Must be able to follow through on assignments independently.
• Must have good organizational skills.
• Must have a long attention span to listen to people, perceive the real problems, and bring issues to a successful conclusion.
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
• Must possess effective oral and written communication and interpersonal skills.
• Must be able to maintain confidentiality.
• Must have stable work behaviors daily.
• Must have adequate individual coping skills.
• Must be able to maintain good work attendance.
• Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies.
• Must be able to exercise good judgment to maintain a safe work environment.

NON-ESSENTIAL FUNCTIONS:

• Other duties as assigned

"Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, are encouraged to apply.
All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority, or in another protected group. We are a Drug-Free Workplace.
Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration."

 

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