Director Operations

The Director EDGE will focus on data center logistics and will provide strategic leadership for technology pursuit solution development and implementation readiness activities. This role oversees the EDGE organization including Implementation General Managers sector dedicated Project Managers and Technical Services resources ensuring the development of innovative executable and financially sound customer solutions. Partnering closely with Business Development and cross-functional teams the Director leads operational strategy solution development proposal creation and customer engagement activities throughout the pursuit lifecycle. The role is accountable for ensuring seamless transition of awarded business into implementation and operations preserving solution integrity from concept through execution.

This position requires deep expertise in supply chain operations automation engineering solution development and customer-facing presentations along with a passion for operational excellence and execution. This role could be located anywhere in the US with travel expected to be approximately 50-80%.

Key Accountabilities / Primary Duties & Responsibilities

• Lead and develop the EDGE organization providing strategic direction and oversight for Implementation General Managers Project Managers and Technical Services resources.
• Partner with Business Development and functional leaders to develop winning pursuit strategies customer proposals and operational solutions.
• Ensure solutions are innovative executable scalable and financially sound while aligning with customer requirements and DHL operational standards.
• Lead customer-facing solution workshops presentations site visits and executive discussions throughout the pursuit process.
• Drive automation engineering continuous improvement and operational best practices within solution development activities.
• Provide governance and oversight across the pursuit lifecycle ensuring clear ownership risk management and resource alignment.
• Ensure successful transition of awarded business into implementation through assignment and leadership of implementation resources and teams.
• Maintain solution continuity and accountability from concept development through operational launch.
• Establish and standardize methodologies tools and best practices for solution development implementation readiness and pursuit execution.
• Develop organizational capability mentor future leaders and foster a culture of accountability innovation and execution excellence.
• Serve as the senior operational representative during customer pursuits constructively challenging assumptions and ensuring operational feasibility of proposed solutions.
• Drive business growth by delivering solutions that balance customer value operational excellence and financial performance.

Director Operations

The Director of Operations has a national salary range of $150000 - $200000.

DHL Supply Chain offers multiple benefits including Medical Dental Vision Prescription Discounted Stock Purchase General Bonus Plan 401K and a generous PTO policy.

Do you get energized by leading and motivating multiple managers and operations Are you highly organized with the ability to prioritize a long list of equally meaningful responsibilities Do you consider yourself to be self-sufficient with a level of expertise to hold all resources and areas of the business transparent and accountable

It takes a special kind of person to do those types of things successfully. If you are that kind of person DHL Supply Chain has the opportunity for you.

Job Description

Were looking for an Operations Director to lead multiple distribution centers each with individual customers who have their own sets of requirements. Youll cultivate customer relationships becoming an extension of their business and enabling DHL Supply Chain to play a required role in their success. Youll be held to very high standards because our company has set a very high standard in our industry.

Our ideal Operations Director has a full understanding of the importance of customer relationships including the crucial role of the General Manager Operations Managers and front-line Supervisors in growing those relationships. This position is a critical link between each distribution center and senior leadership and is held accountable for the success and growth of the group.

• Youll drive a culture of performance and results through your teams
• Youll assemble and advise strong teams at each distribution center in your group
• Youll lead multiple teams and support their professional development at all levels
• Youll support your group and drive performance by developing a strong network throughout DHL Supply Chains functional departments
• Youll be a key member of the management team of the largest global supply chain company
• Youll have access to a myriad of development and educational programs to help your leaders grow
• Youll work with your manager on developing your growth and career direction
• Youll have entrepreneurial-like freedom to structure your business unit
• Youll get results
• Youll love it

Required Education and Experience

• Bachelors degree or equivalent experience required
• MBA or equivalent preferred
• 7 years of experience within supply chain required
• 3 years of progressive experience in at least one of the following: strategy development and implementation operations management or organization design and implementation required
• Experience as a management consultant or in a strategic role within a supply chain function preferred

Our Organization has a business casual environment and focuses on teamwork associate development training and continuous improvement. We offer competitive wages excellent affordable insurance benefits (including health dental vision and life) 401K plan paid vacation and holidays.

Our Organization is an equal opportunity employer.

Required Experience:

Director