ASP Commercial and Technical Solutions Leader

Job Title

Drives customer satisfaction and operational excellence for the third-party segment by leading strategic, cross-functional technical and commercial support initiatives. This role provides platform support, oversees technical issue resolution, advances fulfillment and customer support priorities, develops commercial offerings and solutions, and contributes to overall business and operational performance.

Roles and Responsibilities

Execute projects focused on growth and expansion in the third-party segment.

• Support and lead strategic initiatives on parts and pricing strategies, digital technology enhancements, and expansion of service offerings to better serve our third party channels
• Work closely with Product Management, Asset Management, Repair Development and Productivity/Cost teams to define MGPP, develop offerings, and implement growth strategy for third party segment
• Manage the technical inquiry portal for third party channels from submission through resolution, ensuring timely updates and on-time delivery against customer required dates
• Lead strategy and support product management for the LM1600 platform, specializing in product end of life
• Support proposal development and sales for new engines and rotable offerings, along with other project driven sales opportunities with third party channels
• Serve as the primary technical point of contact for external customers, leading solution discussions, clarifying requirements, and driving resolution for the ASP and CRP (component repair provider customers in conjunction with relevant Aero Alliance and GE Aviation stakeholders)
• Provide primary SME support to the Supply Chain Fulfillment team in resolving alternate P/N, S/B, and configuration related questions

Additional responsibilities include:

• Track ASP depot engine inductions and non-OEM material usage across ASP/CRP network; define strategies for reduction of non-OEM material usage
• Partner with forecasting team to align and improve induction forecasts and provisioning processes with ASPs/CRPs
• Manage engineering SOWs and funding for ASP/CRP customer technical support

Required Qualifications

• Bachelor's Degree in Engineering, Physics, Chemistry, Mathematics, Computer Science, Business or related field of study from an accredited college or university
• Minimum of 7+ years of experience in Engineering, Product Management, Finance, Consulting or Commercial Function

Desired Characteristics

• Minimum 3 years' experience in Aeroderivative services, or related Technical, Commercial function
• Knowledge of Aeroderivative engines, modules, spare parts and repair services
• Experience in aviation/industrial segment working with third party channels or revenue share partner structures
• Self-directed with demonstrated problem solving skills
• Strong data analytics and critical thinking skills
• Experience building data driven business cases
• Project management experience, self-directed with demonstrated project execution skills
• Displays good interpersonal skills, and able to communicate well with internal and external customers
• Demonstrated ability to meet goals and objectives
• Excellent interaction with and between teams and ability to learn and adapt
• Understands business objectives and drives specific tasks required to meet the objectives
• Anticipates customer needs and ensures that they are met
• Measures processes and performance through the customer's eyes
• Communicates messages clearly and concisely

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

For candidates applying to a U.S. based position, the pay range for this position is between $134,000.00 and $223,400.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. Bonus eligibility: discretionary annual bonus.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.