Vendor Support Specialist
Edenred Finland Oy.
- # Vendor Support SpecialistHaelocations: United States of America - New Jersey - Secaucustime type: Kokopäiväinenposted on: Julkaistu tänäänjob requisition id: JR020107Ota askel eteenpäin ja anna Edenredin yllättää sinut.Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien ihmisten elämää ja yhdistävät työntekijät, yritykset ja kauppiaat ympäri maailmaa.Tiedämme, että sinulla on sata tapaa kasvaa. Meillä voit laajentaa taitojasi monikulttuurisessa, haastavassa ja dynaamisessa ympäristössä.**Uskalla liittyä Edenrediin ja valmistaudu kukoistamaan globaalissa yrityksessä, joka tarjoaa sinulle loputtomasti mahdollisuuksia.**Edenredissä on kyse meritokratiasta. Tulet sellaisena kuin olet ja annat panoksesi. Edenred-konserni tunnustaa, rekrytoi ja kehittää kaikkia kykyjä ja erityispiirteitä.Olemme sitoutuneet estämään kaikenlaisen syrjinnän ja tarjoamaan kaikille hakijoillemme yhtäläiset mahdollisuudet sukupuolesta ja sukupuolen ilmaisusta, vammaisuudesta, alkuperästä, uskonnollisesta vakaumuksesta ja seksuaalisesta suuntautumisesta tai muista kriteereistä riippumatta.The Vendor Support Specialist ensures timely processing of electronic payments for customers via phone or web, meeting quotas, and maintaining SLAs for supplier payments. They minimize errors, review metrics, and resolve vendor issues. Accurate data entry is crucial. The role includes suggesting process enhancements, meeting deadlines, and taking on extra assignments as needed.**Supervisory Responsibilities:*** Timely processing of e-payments on behalf of our customers via phone call and/or the web* Successfully meet minimum quota of payments completed per month* Assist suppliers to ensure payment processed within SLA designated by client, monitoring outstanding cards as assigned* Use all tools and resources available to maintain minimal errors; quality over quantity* Actively review key metrics measured to ensure standards set forth are being met* Actively resolve any vendor related issues or inquiries* This position will focus on data collection, verification, and data entry; attention to detail being the key* Strive to find more efficient ways to perform tasks, recommend process enhancements to improve business practices* Perform all duties within assigned timeline and effectively communicate progress of assigned tasks.* Take ownership of other assignments as directed from time to time.* Perform other duties as assigned**Required Skills/Abilities:*** Strong communication skills* Adaptive to frequent process changes* General skillset to perform/navigate on Microsoft OS; minimum of 60 WPM**Education and Experience:**Required:* A minimum of 1 - 2 years previous customer service experience* High School Diploma or equivalent* All applicants must successfully complete a background and drug testPreferred:* Experience with Excel (middle level or above) and SalesForce desired but not required**Physical Requirements:*** Prolonged periods of sitting at a desk and working on a computer* Must be able to lift up to 15 pounds at times* Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries* May work at computer monitors for prolonged periods with danger of eye strain and muscle pain.**EEO Statement:**The employment policy of Edenred is to provide merit-based equal opportunity to all persons. No employee or applicant for employment will be discriminated against because of membership in any Federal, State or Local legally protected classes. Edenred is committed to providing reasonable accommodation to individuals with disabilities. To request reasonable accommodation in the application process, contact View email address on click.appcast.io.
- J-18808-Ljbffr Edenred Finland Oy.
Vacancy posted 1 day ago
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