Guest Experience Specialist
Kimpton Hotels & Restaurants
A notable hotel and restaurant chain in Cambridge is seeking a Customer Service Representative to provide exemplary service to guests. Responsibilities include taking orders accurately, maintaining cleanliness, and ensuring a memorable dining experience. Ideal candidates will have at least one year of experience in a similar role and possess excellent communication skills. Flexibility for evenings, weekends, and holidays is essential. Join a team that values diversity and inclusion in a vibrant work culture. #J-18808-Ljbffr Kimpton Hotels & Restaurants
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Specialist in Cambridge, MA vacancy
- ...Four Seasons Hotel Boston is seeking highly motivated Guest Communication Specialists who delight in delivering exceptional guest experiences. You will greet guests, relay requests to the right departments, and ensure every stay is smooth and memorable. The role requires...SuggestedHourly payShift work
Four Seasons Hotels and Resorts
Boston, MA5 days ago - ...Seven Mile Beach Resort & Spa. The ideal candidate will greet guests, handle reservations, answer calls, and provide outstanding service... ...fast-paced environment. Minimum 3-4 years of hotel front desk experience is required, with OPERA PMS proficiency and strong English...Suggested
- A leading event management firm in Boston is seeking a Guest Service Ambassador to provide exceptional experiences to guests. You'll be responsible for ticket fulfillment, assisting with retail operations, and engaging guests in unique experiences. The ideal candidate will...Suggested
- ...for visitors and employees at our Boston office. You will greet guests, manage calls, and provide excellent customer service in a... ...general office operations to help deliver a seamless workplace experience. If you enjoy interacting with people and staying organized, this...SuggestedWork at office
- IHG Hotels & Resorts in Boston seeks a Front Desk Agent to warmly welcome guests and manage bookings, check-ins, and check-outs. You will handle guest inquiries, upsell opportunities, and local recommendations to ensure a friction-free stay. The role requires strong communication...SuggestedLocal areaFlexible hoursNight shift
- Stonebridge is seeking a Guest Service Agent in Boston to support smooth check-in/check-out and accurate guest records. You will handle reservations, payments, and inquiries while working with front desk and lobby teams. The role emphasizes customer service, cash handling...Flexible hoursAfternoon shift
- Crystal Creek Hospitality in Boston seeks a Front Desk/Guest Services Agent to join the Front Office team. You will handle reservations, check-ins and check-outs, assist guests with requests, and promote hotel programs while delivering consistently friendly, professional...
$26.86 per hour
...hotel. Job Description The cornerstone of the Raffles experience, the Raffles Butler encompasses a spectrum of responsibilities... ...arrival, arrival, in-stay, departure and post-stay arrangements for guests. Reporting to the Butler Manager/Head Butler/Director of Front...Hourly payPart timeLocal areaWorldwideShift workNight shiftRotating shiftWeekend workRAFFLES
Boston, MA9 days ago- A local hospitality group in Boston is seeking dedicated Support Staff to enhance guest experiences by combining the roles of hosts and takeout attendants. Responsibilities include providing exceptional service, managing seating, and assisting team members during busy times...Local area
- ...craft unforgettable moments at the intersection of research, hospitality, and inspiration—where every day is a first. The Guest Experience Manager is the curator of that story: orchestrating flawless service across all touchpoints, anticipating needs before they arise...Local areaWorldwideShift work
The Atlas Hotel
Allston, MA4 days ago - ...Customer Experience Communications Operations Manager We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected...Work at officeLocal areaFlexible hours3 days per week
$112k - $120k
...Manager of Loyalty & Customer Experience Programs Watertown, MA Who We Are ButcherBox is a certified B Corp headquartered in Boston, and honored to be celebrating our fourth year in a row on Inc.'s list of Best Workplaces. At ButcherBox, we believe in better....Temporary workFor contractorsWork at officeLocal area2 days per week$140k - $160k
...Success Manager to our current team of two. Reporting into the Head of Customer Success, you will be pivotal in driving our customer experience and maintaining their long-term partnership with Layer Health, focused on relationship management, and adoption/renewals. You'll...3 days per weekVenturefizz Product Management Community
Boston, MA5 days ago$90k - $105k
...legal, finance, and HR teams, helping them save time, cut costs, and improve business outcomes. About the team: Join our Customer Experience organization, a detail-oriented and financially driven team dedicated to driving long-term value and growth. The Account...Flexible hoursLinkSquares
Boston, MA5 days ago$50k
...SaaS companyExposure to product configuration or technical onboardingComfortable using tools like Hubspot, Jira, or ZendeskPrior experience with time-tracked billing or scoped servicesBenefits401(k), Health, Dental, Vision12 Paid Holidays per YearDiscretionary Time OffPaid...VibeIQ
Boston, MA3 days ago- ...Marketing, and Data Ops on discovery sessions, case studies, and customer events Qualifications Required: 5+ years of Customer Success experience, including a proven track record owning complex enterprise or strategic customer relationships Demonstrated ownership of the full...Local areaImmediate startFlexible hours
CYVL
Somerville, MA5 days ago $145k
A leading workflow automation platform is seeking a Customer Success Manager to manage a large customer portfolio remotely from Boston. This full-time role focuses on onboarding new customers, nurturing relationships, and driving commercial growth through upselling. The...Full timeRemote workSchool Result
Boston, MA1 day ago$151k - $207.9k
...ensure a successful renewal, and proactively spot expansion opportunities. You will thrive in this role if you: Have 5+ years of experience in a customer success, account management, or consulting role, managing relationships with large, complex enterprises (preferably...Local areaWorldwideFlexible hoursShift workSocket
Boston, MA4 days ago- Client Success Manager Company: Evaluate Location: Remote, United States Date Posted: Jul 8, 2026 Employment Type: Full Time Job ID: R-2040 Description Norstella is a premier and critical global life sciences data and AI solutions provider dedicated ...Full timeContract workTemporary workLive inLocal areaRemote workFlexible hours
Norstella
Boston, MA2 days ago $10k
...protecting against EBT theft should feel as seamless as Apple Pay or Netflix. Governments struggle to build modern, scalable user experiences. We don’t. Over 5 million Americans trust Propel today. We’ve grown revenue 35% YoY and are reinventing entire benefit categories...Work at officeRemote workGrabJobs
Boston, MA1 day ago- ...permitted. When not telecommuting, must report to worksite. Up to 10% mostly domestic travel to HQ, customer visits, and global offices.Requirements: Bachelor's degree in Business Administration, Data Science, Chemistry, or related and 7 years of experience required....Local areaRemote work
NielsenIQ
Boston, MA5 days ago - ...integrate in uncontrolled real-world environmentsPrevious field experience: Background as Field Application Engineer, Solutions Engineer,... ..., Technical Consultant, Customer Success, or deployment specialist, ideally in robotics, IoT, or industrial automationCommunication...Contract workRemote workWork from homeFlexible hours
Walden Robotics
Cambridge, MA4 days ago - ...Essential Qualifications ~5+ years of customer success, management consulting, partnerships, account management, or implementation experience in pharmaceutical, biopharma, biotech, or life sciences industries ~ Working knowledge of drug development processes, portfolio...Remote work
Prudentia Sciences
Cambridge, MA5 days ago - ...are looking for an individual who has a passion for putting the customer and end user first to deliver the best possible customer experience (empathy, patience, friendliness, positive attitude, pro-activity, upbeat positive energy and outlook. You will play a...Immediate start
Verve
Cambridge, MA1 day ago - ...customers your role here is to be their Preservica "Champion". Maintaining regular contact to ensure that they are driving the best experience from their use of Preservica's Active Digital Preservation solutions. Aimed at driving customer retention and maximizing upsell...Work at office
Preservica Ltd
Boston, MA5 days ago - ...timely technical and product support Increase customer renewals and expansion. Requirements At least 5 years of experience in customer success. Working experience in the cyber industry must If you managed CS in the past It is a great advantage...Work experience placement
YozmaTech
Boston, MA4 days ago - ...What You'll Work On:Driving adoption, retention, and expansion for a product that solves real problems.Proactively own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, serving...
Crayon
Boston, MA1 day ago $90k - $105k
...practices, ensuring deep adoption and alignment with their evolving operational needs. Requirements: ~5+ years of proven experience handling and negotiating renewals, upsells, and cross-sells in a high-performance SaaS environment. ~ Ability to build...Remote workFlexible hoursG2 Venture Partners
Boston, MA5 days ago$160k - $180k
...technology strategy. Ensure usage of key product features to accelerate value realization and growth. What We're Looking For: 7+ years of experience in Customer Success or a related customer-facing role 3+ years of experience managing enterprise-level customers, driving...Temporary workLocal areaRemote workFlexible hoursGrabJobs
Boston, MA4 days ago- ...Executives, Technical Account Managers (TAMs), Solution Engineers, Support, and Product teams to deliver a world-class customer experience. While not directly responsible for renewals or commercial transactions, the Senior CSM plays a critical role in identifying growth...Remote work
Nasuni
Boston, MA5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Specialist. Be the first to apply!
