Quality Administrative Assistant

Job Responsibilities:

Print, label, and mail Customer Letters (via FedEx overnight) to customers in the US, noting any returned due to unknown addresses Email Customer Letters via known email addresses and track any returned as unknown Track and manage acknowledgment forms to confirm receipt and completion of recall instructions using Excel Communicate effectively with Customer Service to inform them of products to be returned Work with distributors and sales representatives to ensure accuracy and timely responses Update and maintain recall tracking spreadsheets, databases, and dashboards to ensure real-time accuracy Develop and maintain presentation slide decks summarizing recall status Assist in compiling recall documentation for internal reporting and regulatory submissions Skills:

Organized Microsoft Office experience Ability to work independently Detail-oriented Ability to multitask Critical thinking skills Education/Experience:

High School Diploma (HSD) / GED required At least 2 years of experience in Admin/Office Management