Administrative Assistant

Job Description

Job Description

We are looking for a detail-oriented Part-Time (2 days a week) Badging Administrative Assistant to support daily office operations and provide excellent service to personnel and visitors. This long-term contract position plays an important role in maintaining secure and accurate badging documentation, assisting applicants through access credential processes, and ensuring records are handled with discretion. The ideal candidate brings strong organizational ability, sound judgment, and a focused approach to a fast-paced administrative environment. This is a part-time role, Monday and Tuesday each week, 8AM-5PM, parking provided.

Responsibilities:

• Manage and organize electronic and paper-based files related to administrative activities, personnel documentation, stakeholder communication, and security access records.

• Assist employees and new applicants with badge application procedures, answering questions clearly and guiding them through required steps.

• Deliver courteous front-line support by responding to inquiries, handling inbound communication, and providing a positive service experience.

• Maintain accurate data entry across office systems and help ensure records remain complete, current, and compliant with applicable regulations.

• Support the administration of the airport badging and card access program while protecting confidential information.

• Use good judgment to assess routine and urgent situations, escalating issues appropriately and responding calmly when immediate action is needed.

• Build productive working relationships with internal teams, external agencies, and members of the public to support smooth daily operations.

• Contribute to additional administrative and clerical tasks as needed to meet department priorities.

• Prior experience in an administrative support, clerical, or office coordination role.
• Strong customer service skills with the ability to assist a wide range of individuals professionally and respectfully.
• Proficiency in data entry and day-to-day use of Microsoft Word and Microsoft Excel.
• Ability to manage both electronic and physical records with a high level of accuracy and attention to detail.
• Strong communication and interpersonal skills, including the ability to handle inbound inquiries effectively.
• Sound judgment, discretion, and the ability to work with sensitive or confidential information.
• Comfortable working independently, staying organized, and managing multiple priorities in a structured environment.