Warehouse Lead

Who We Are The Black Tux is committed to helping people look their best and feel confident—whether for big days or everyday occasions. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen, cotton, plush velvet, and luxurious silk from the finest mills. With expert stylists in our showrooms, an online fit process, and an industry‑leading customer‑service team, we guarantee a perfect fit every time. About the Team Our Warehouse Operations team is the heartbeat of our fulfillment process, expertly managing everything from inbound shipments to outbound deliveries, including returns, picking, packing, and shipping. Their precision and dedication ensure every customer receives a perfect fit on time, helping our customers own their most special occasions. What You’ll Do The Black Tux is looking for a Warehouse Lead to help with outbound functions at our Pittston, PA warehouse. The lead monitors all productivity and quality of outgoing inventory, ensures orders leave with the customer in mind to uphold our high‑quality standards, and reports to the Area Manager. An ideal candidate exemplifies performance, safety, and reliability to the rest of the team. Responsibilities Lead and supervise a team of 3 to 40 associates, expanding responsibility during peak seasons, and ensuring consistent performance, engagement, and morale throughout shifts. Review, interpret, and execute management‑issued floor plans to ensure daily production goals are met and resources are used effectively. Monitor and communicate hourly TPH performance data to associates, making real‑time adjustments to assignments to keep the operation on track. Conduct daily start‑of‑shift team meetings covering performance metrics, daily production goals, safety topics, quality standards, and operational priorities. Deliver real‑time coaching on safety behaviors, quality standards, conduct, and performance expectations in alignment with TBT policies and core values. Mentor and develop your associates, providing real‑time feedback and guidance to prepare them for the next level of leadership per TBT leadership guidelines. Partner with cross‑functional departments to proactively balance incoming workload and backlogs, ensuring smooth flow across the operation. Operate and learn industry‑specific warehouse technology, systems, and tools required to support daily operations. Proactively identify and immediately elevate unsafe practices, conditions, or behaviors to management. Monitor product and process quality in real time; notify management of any recurring defects and collaborate on corrective action plans. Follow all standard operating procedures with precision and communicate proactively with management when challenges arise that may affect execution. Serve as a key communication link between associates and management, escalating concerns, ideas, and observations promptly and professionally. Perform additional duties as assigned by management to support operational needs. Dry cleaning and/or tailoring knowledge is a plus but not required. Who You Are 1+ year in a lead or supervisor role. Experience in a high‑volume, fast‑paced environment. Proficiency with warehouse management systems (WMS). Familiarity with Lean, Six Sigma, Kaizen, or continuous improvement concepts. Knowledge of OSHA safety standards and best practices. Previous warehouse, distribution, or fulfillment experience. Demonstrated ability to lead, motivate, and hold others accountable. Strong English communication skills—both verbal and written; Spanish speaking preferred. Ability to read and execute operational floor plans. Comfort with performance data and productivity metrics (TPH). Physical ability to stand, walk, and lift a minimum of 50 lbs throughout the shift. Perks and Benefits Competitive medical, dental, vision, and disability plans. Option to participate in a 401(k) plan through Betterment. Generous paid time off. One Medical and Wellhub (Gympass) membership. Free snacks and beverages. Paid company‑recognized holidays in line with our holiday pay policy. Employee engagement and cultural events. Discounts on garment rental and purchases for you, your partner, and friends & family. Bi‑annual compensation review process. The Black Tux is an equal‑opportunity employer. We celebrate diversity, equity, inclusion, and belonging, and strive to create a safe and welcoming environment free of discrimination and harassment. We participate in E‑Verify and confirm employment eligibility for all U.S. employees. Privacy Policy Notice disclosed. Pay and Benefits The base salary range for this position is $21–25 an hour. Compensation may vary based on the candidate’s skills, qualifications, and location. The Black Tux uses market data to align compensation plans with comparable companies at a similar stage and size. #J-18808-Ljbffr Namely