Office Phone Operator/Switchboard

Job Description

Job Description

Premier Executive Center
1415 Panther Ln, Naples, FL 34109, USA

• Part-Time Position available for a Phone Operator/Switchboard.
• Shift available: Mon/Tues/Wed 1:30pm - 5:30pm.
• Scheduled work hours will be approximately 12-15 hours per week.
• This is NOT a remote position.
• This is a permanent position, NOT seasonal.

Responsibilities:

• The Phone Operator/Switchboard handles Premier Executive Center’s multi-line telephone system and answers all incoming calls in a timely manner from a workstation within our call center.
• The operator must document and route the incoming calls to the correct individual or department or transfer them to voicemail.

Requirements for position:

• Must live within a 15-mile radius of the business address (1415 Panther Lane, Naples FL, 34109).
• Looking for individuals whose personality shines through the phone as well as in person.
• Must be able to multitask and stay calm under pressure handling situations with ease and confidence.
• Must have excellent communication and interpersonal skills and enjoy assisting clients’ needs.
• Reliable transportation.
• Clear speaking voice and positive demeanor on the phone and in person.
• Strong customer service skills.
• Flexibility and teamwork.
• Able to multitask.
• Stand, sit or walk for an extended period of time.
• Maintain confidentiality of proprietary information.
• High School Graduate (or GED).
• Previous Call Center experience is preferred, but not required.
• Computer literate and typing skills of at least 30+ words per minute.
• Must be over 18, speak fluent English.
• Legal to work in the United States.
• Complete background check and drug-free workplace.